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February 2024 by Pri Pri
The staff was friendly and very helpful. They have a decent variety to be a store on the smaller side. I found what I was looking for.
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January 2024 by Terry Johnson
Service was great
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January 2024 by Evie Sims
Great staff and clean
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December 2023 by Aprileigh Marie Hughes-Evans (LeeLee)
Great place, and the staff is very polite
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November 2023 by LeeLee Evans
Great place, and the staff is very polite
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October 2023 by Brian O'Connell
Got an email telling me my order was ready to pick up. Came to the store the same day and they can't give it to me because the system is down. Thanks for wasting my time and money.
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August 2023 by Ismael Ortiz
I'll be glad when these robbers go out of business. Glad they're becoming obsolete.
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May 2023 by First Name
excellent customer service I really love the customer service and they were really polite and kind and they help me trade in a couple things
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May 2023 by LaShonda McDaniel
Hubby snatched the PS5.. great Customer Service
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April 2023 by H. Smith.
The manager there, Darla I believe her name is extremely racist. She refused to provide me any service. As soon as I walked in the door she didn’t ask me what I needed or what I had came in for it. She simply said she’s unable to service me and that I need to leave the store. When I asked her, is there anyone else that could help me she refused there was another young white woman there that did nothing or said anything.
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April 2023 by Rachel Gamble
The woman here who is the manager accuse me of having a fake receipt when I walked in and said, I had a return, she had not even touch the receipt before accusing me of having a fake one. Needless to say, I went to the original store, where I brought it from in Willow Grove, and returned it without a problem! But that was a hour away when I was refuse service from my local games that I would not suggest any person of color going to this establishment unless you want to be harassed and belittled! Please take your time and money to a different game stop!
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April 2023 by Rebecca Gamble-Weaver
I was in the area and decided to stop at this gamestop. The staff at this location are clueless and prejudice. I don’t mean to be crud but most game-stops I visit I find exactly what Im looking for, but this location did not resolve my issue. I felt so uncomfortable and disrespected by the staff at this location. They stand around unhelpful and unaware of their own policies and refuse to help you. I recommend going to a different gamestop. You’ll receive better service and a friendlier staff. When I asked to speak to a manager, because they refused to help me, the woman then says she is the manager. After this I contacted another gamestop and they told me to swing by to help with my issue. It was a female manager
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April 2023 by Sarah Novak
I would never go to this location again. And it’s sad because it’s 3 minutes away from my home. But I rather go somewhere else. The staff are not helpful and dismissive. The older woman at the location must be prejudice or something because I did not deserve the treatment I received.
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April 2023 by bbabyboyjr
Customer service isn’t good here and lack of knowledge of product and policy’s! The store is so big but it’s a waste of a trip when the staff is so rude.
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February 2023 by Warren Preston
There's a location a few miles further down that's significantly better than this one. I don't like coming here as the place seems to be understaffed at the employees don't always seem to know what they're doing. Another employee, Franklin, didn't even know the store phone number when asked and got an attitude with a customer once police were present after he called the police on the customer. I'd suggest driving a few more minutes and going to the other location.
