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February 2024 by Margaret Parsons
Nothing was like they said it would be we feel as though the girl who took care of us took better care of herself for her commission
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February 2024 by Ahmad hamza
I didn't get the young lady's name but she really helped me out today but she was very kind and very knowledgeable. It was a refreshing experience
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August 2023 by gina magnati
Was having a problem with my phone. Problem was resolved within a few minutes.
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May 2023 by Tehira Wilson
I typically don't visit this location but I am happy that I decided to stop in. As I entered I immediately was greeted by an associate, Will, and offered assistance. I was glad the store wasnt crowded and was helped with no wait time. I was showed a variety of phones and accessories. Will was very patient answering all of my questions. He seemed knowledgeable about many products. He helped me transfer info from my old phone to my new phone. He applied my screen protector and showed me some cool features on my new phone. Overall, I was very impressed and had a good experience.
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April 2023 by Saplay Seke
The Manager on duty at the time, Mr. Khary Carrington is very rude and disrespectful. My wife had insurance on screen cover, and we went at the store to get the screen cover, he denied us of it, we called T mobile customer service and customer service said; we had it. We went back to the store so he can talk to T Mobile customer service. He got very arrogant and wouldn't talk to us. He was very rude and arrogant. The other workers at the store were nice, they tried to claim him down, but he refused to listen to them. We had to leave because we didn't confrontation.
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April 2023 by Wendolyn Morris
I was waited on by associate Will. He was very helpful and pleasant to talk too.
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March 2023 by Tracee Taliaferro
I try to avoid this store, but today I gave it another try as it was empty. I was greeted by two very nice employees. The associate Ameer assisted me with my return. Very nice and helpful young man. During the return, he needed the managers approval for my return. The second the manager came over, his whole demeanor was wrong(not the first time I witness this, saw him acting rude to another customer the last time I was there) No greeting or anything. Just plain rude! As a manager you set the tone for your customer's experience and your employees. I could go on about this unfortunate interaction, I could also name him, but I'm just gonna focus on Ameer. You were Great! Your coworker was also very nice ( thanks for opening the door for me, sry didn't get your name). If the manager acted like the sales associates, I'd be back in a heartbeat! To the manager, it pays nothing to be kind. Smile, say hello. Act like you want to be there. Be blessed.
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March 2023 by Tracee King
I try to avoid this store, but today I gave it another try as it was empty. I was greeted by two very nice employees. The associate Ameer assisted me with my return. Very nice and helpful young man. During the return, he needed the managers approval for my return. The second the manager came over, his whole demeanor was wrong(not the first time I witness this, saw him acting rude to another customer the last time I was there) No greeting or anything. Just plain rude! As a manager you set the tone for your customer's experience and your employees. I could go on about this unfortunate interaction, I could also name him, but I'm just gonna focus on Ameer. You were Great! Your coworker was also very nice ( thanks for opening the door for me, sry didn't get your name). If the manager acted like the sales associates, I'd be back in a heartbeat! To the manager, it pays nothing to be kind. Smile, say hello. Act like you want to be there. Be blessed.
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February 2023 by Lizzette Williams
I had a great experience with Breanna today. Her customer service was A one. She helped me with everything, phone, watched and Internet I didn’t have to do anything. Great attitude. She made the process fun.
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November 2022 by Regina Ducati
The people at just about everyone are awesome it’s just that they are lied to so in turn they end up lying to us about how much ur bill is really going to be! We were quoted 250 and I’ve paid over 600 this month alone and it’s always like this
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November 2022 by Stephanie Johnson
Our Sales person Donna was great she figured out all out issues and got them resolved
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October 2022 by Kay Jay
Highly recommended!!! Breanna was amazing! I switched from android to iPhone and Breanna made the transition so easy and so seamless! Both my phone and my son’s are the best!!!! I’ve been on it all day lol THANKS, BREANNE!!!!
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September 2022 by Betty Carr
My brother needed a new phone. Bernie went way above and beyond with accommodating him; excellent customer service! Steve, the manager was also excellent! They really listen to the needs of their customers. I highly recommend this store!!
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September 2022 by Nina Durham
Sales Rep was very knowledgeable abt the products.
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December 2021 by Mr B
Absolutely the BEST Prince went above and beyond to help me gave me EXCELLENT customer service. If he is not a manager he should be. Service with a smile. Thanks Prince C
