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February 2024 by Autumn Thumma
Very helpful employees and funny too ..did a free diagnostic on my car and left with a smile
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February 2024 by Wendy Dyer
Thanks for the great service. 2 employees working the evening of 2/21/24 took the time to stand out in the cold without much light to install a low beam headlight bulb I bought. It was not easy to reach and I appreciate their help!
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February 2024 by Addisyn Dickson
This location is great. We’ve gone to them multiple times for our vehicles & they are always so kind & helpful. Today Anthony helped replace my headlight bulbs & windshield wiper! He also talked to me about the condition of our battery. These guys consistently go above & beyond. Thank you!!
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February 2024 by SAMANTHA SHORT
I had the pleasure of having Anthony L help me with my car. The battery died and was replaced. Anthony was so friendly and knowledgeable! Totally made my day better after being stuck. So thank you for the amazing fast service!!
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February 2024 by Kathleen White
Will helpedme alot forfinding a wiper blade for my Ford focus hatchback. They didn't have the part so he called another store to see if they had it!. Now what store and employee does that? So caring and went above and beyond for me!
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January 2024 by Misan Bezi-Richardson
Liz was absolutely the highlight of my trip here. I’m not familiar with cars and car parts, but the way she explained things in layman’s terms made me confident in her decisions for my vehicle. She installed new bulbs for my Ford with no hesitation, and they’ve never been brighter! She was an absolute sweetheart and incredibly helpful. She genuinely cared about giving me the best and most cost effective experience, which I am eternally grateful for.
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December 2023 by RichardSatchal
The young gentlemen there were so kind and helpful. A absolute stop if you auto needs some love.
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December 2023 by Dennis Regitz
The person behind the counter was very helpful: he tested my battery and installed my new battery. He also checked to make sure that my alternator was working. Thank you Auto Zone in Columbia next to Ace Hardware.
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December 2023 by RC Goularte
Brittany went way out of her way to help me with a starter issue I had. She is polite and easy to talk to and do business with. Thanks Brittany !!!!!
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October 2023 by brandi alvarez
I went in for a new battery, the staff was beyond attentive, friendly, fun even. Corey put a battery in, and then they checked it with their lil gadget- read the codes and my alternator was the problem. They immediately called in a technician, Anthony to help right then, installed, checked their gadget again and all within a few hours printed me a clean bill of health for my van.Seriously amazing staff, so willing to help, jump in where they needed each one of them, even shopped around and made conversation, Didn’t mind buying them some dinner. Idk if I would have enjoyed being stuck for hours at any other place. They saved me from taking off for another day or even worse breaking down on my hour and a half ride home.Absolutely wonderful customer service, and great team they have!
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October 2023 by Amy Thomas
I entered the store today to buy wiper blades, I was greeted friendly as I entered and was asked if there was anything I needed help with. The associate whose name was Will Vandenberg was very helpful and polite and offered to put the blades on my car for me. He was very fast and efficient in installing the blades on my car. He made sure before I left the store that I had everything I needed including the wiper washer fluid.
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October 2023 by Steven Pizzo
I bought some windshield wiper blades the other day but bought the wrong ones. Nate D was so helpful and friendly and found me the right ones, He helped me refund my money from the wrong ones I purchased and then helped me put the new one on the car correctly. Thank you for all your help and support. I will definitely come back again for Nate to help me.
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September 2023 by Ruth Graver
Will and Talon installed a new battery in my car, with temperatures near 100• outside. They didn’t fuss once, rather, they took the time and did it right regardless of the hot temps. Very skilled crew at this store! Highly recommended.
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September 2023 by Roberto Rosario
So I would very much like to commend the guys over at the Auto Zone in Columbia for such spectacular customer service. One associate in particular will V. Props to you for going above and beyond to help me meet my needs and not trying to sell me a bunch of stuff I didn't need and taking the time to help me find exactly what I needed and helping me understand why. You guys are awesome ??
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September 2023 by AvpTV
Went to this location with a battery issue that another location was the cause for. Anthony took time on his break to help us out get the right parts and installed for us! That type of customer service will have me coming back here. Thank you Anthony!
