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August 2023 by James Geary
Spoke with someone multiple times via email about a car they had listed on multiple websites and their own website. He said that the car was getting inspected and will let me know when it is available. Multiple emails he has not returned or updated me like he claimed he would this was 3 weeks ago.
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August 2023 by Joseph
Thanks to Nancy, Joe and Paul for the unique experience of buying a Caravan from a family business. These are the most professional people I have ever seen. May the good Lord bless and keep them healthy.
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July 2023 by Rachel Hong
This is the worst car dealer my husband and I have EVER experienced. We have been calling every day for the past week trying to look at a 2015 ford escape. Finally on Saturday, they told us it was ready to be looked at and we told them we would be there on Monday. Upon arriving on Monday, we walked in and had to be like “hello?” To even get anyone’s attention in the office (a few people were sitting at their desks and did not appear busy helping other customers). They then proceeded to make us wait 30 minutes and said “if only they had known we were coming they would have had the car ready sooner”. I about lost it with them at this point because not only am I 8 months pregnant and do not have time to waste, but we have literally been calling every day for the past week and told them on Saturday we would be there Monday. It genuinely feels like no one at this place wants to sell cars. Their customer service is absolutely horrible and the receptionist is not helpful. They keep track of their inventory with pen and paper too which is quite concerning. Once we finally looked at the car, it was okay but it was very dirty and definitely not ready to be sold because they were still having a mechanic work on it. We might have been more interested if only they treated us with an ounce of decency. Because of how awful of an experience it was, we ultimately decided we could never give business to a place like this regardless of the car. I would highly suggest anyone looking for a used car RUN FAR FAR AWAY from this dealer, unless you are desperate and feel like pulling teeth trying to get someone to want to sell you a car.
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July 2023 by Dianne Murray
Called to get a copy of my title because I am not home due to hospitalization and I needed it to get a visitors pass where I am staying currently.Employee wouldn't give her name since she was so rude and I asked to speak to a supervisor and she stated she was the only one there; which was a lie.Employee hung up on me twice. Called back a third time and miraculously got a manager. I'm still waiting for assistance.Funny how I was called and smiled at when purchasing the car but once you leave the lot there service sucks. Poor customer service.
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June 2023 by Amy Fedor
The car was beautiful and low mileage. However within the first month, the car began having major issues. We are thousands of dollars into repairs for this car and now it sits at my work because the transmission went. We put more money into this car from the very beginning than what it’s even worth.
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June 2023 by Gary Principato
My wife and I just purchased a car from them and we couldn't be happier!If you are looking for a used car check them out.
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June 2023 by Cameron Gilbert
I’ve been calling for a week with no answer. I saw a car online I want but if nobody answers the phone I’m worried to drive all the way there.
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May 2023 by Brian Goshaw
Low mileage vehicles at a fair price. Hope this place sticks around until I’m too old to drive. Lol.
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May 2023 by Lisa Littlefield
Great vehicle selection-lots with low mileage! Nancy was great to work with!
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April 2023 by Reddhot M.
Owner must be very out of touch. Vehicles are overpriced.Some are $3000 over blue book. They would not come down in price but thankfully 2 weeks of holding my ground Hondru auto got my business.
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March 2023 by Devyn Mayers
I just bought my second car from this dealership. They delivered great customer service and have very nice staff. Nancy helped me set up financing and paperwork and she is definitely amazing and so sweet?. Crista was also very helpful and it was very easy to communicate with her. Joe and Paul Crouse also has a great inventory with low milage cars for a good price. I definitely left the dealership with my new car with a big smile☺️. I would totally recommend checking out their inventory!
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November 2022 by Cody Camorote
Went there several weeks ago to buy a 2016 Prius C after having my previous car totaled. The sales person Nancy was absolutely fantastic and helpful through the entire process. For as major a purchase as it was, it was one of the most painless transactions I've ever had. I took the car to my own mechanic to have him give it a once over and he remarked how good the car was in overall condition, no rust etc. These guys sell quality used cars. If that's what you're in the market for, go to them. It was worth the 90 minute drive to have this great an experience.
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November 2022 by Eugene Gibble
From one business to another, Joe and Paul Crouse are an absolute pleasure to work with. They are very professional, organized and timely. Highly recommend doing business with them.
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June 2022 by Jack Diffendarfer
I purchased a 2011 Nissan Armada in February, I paid full price, soon after I discovered the DVD player wasn’t working, the airbag light came on, the tailgate underside had rust spots, and most recently the A/C Is not working. I understand that things happen to vehicles that can’t be predicted, but this seems like they purchased this car from someone else and resold it to me with total disregard as to wether it had any mechanical issues. I would be less inclined to leave a negative review if they were helpful at fixing the issues, but unfortunately that is not the case. All in all, Joe and Paul do a great job living up to the negative stereotype of used car salesman. Be careful if you are considering buying your vehicle from them!
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May 2022 by Jennifer D'Angelo
Very down to earth, honest and helpful! Great service and nice used vehicles at great affordable prices.
