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December 2023 by Wendy Kirchner
Worst customer service I've ever had. Asked if they had the phone I wanted in stock. The girl said yes....drive 45 minutes to get it and they didn't have one. Yes they carry it but the store had non in stock.
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August 2023 by Bob Enochs
I highly recommend the customer service was awesome very friendly and awesome answered all my question and was able to find the best phone and price for my needs Jose the store manager he should be promoted very helpful and knowledgeable I would recommend this store to anyone thank u for all u do Jose
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March 2023 by Falling Starz
The dude that was working was super nice and friendly and even chatted with us for awhile! While we didn't get new phones, the atmosphere was nice and relaxing!
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February 2023 by James Jr Harris
My phone doesn't have no internet connection or Wi-Fi it's a new phone I have took it back to the store so many times and still haven't the same problem with my phone I have insurance on this phone to
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February 2023 by FOXBODY radical rag
Just not a very helpful place , hit or miss staffing, I waited for 20 + mins in there Parking lot during open hours for the clerk to return from where ever he was from to re open the store!!
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February 2023 by Deborah Rich
They're supposed to open at 11 am, yet no one is here.
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November 2022 by MiMi LaRue
I would never, ever buy a phone from this store again!
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September 2022 by Donald “Pat” Flanagan
They were very helpful, got a new phone
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April 2022 by Jessica Lewis
Was in the store today, to switch my carrier to metro! Sandra was very helpful and polite the whole time I was there! Great experience!
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April 2022 by 2067bean
I went to metro pcs n was helped by Dan and he did a great job at helping me and explaining things to me he did a great job .thanks dan
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November 2021 by Amber Ritter
I came in with a phone issue and was in panic mode Danny the store manager helped calm my nerves and had my phone fixed in minutes he was extremely friendly and considerate of my feelings I really appreciated all his help
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October 2021 by Fritz D. Cooper Jr.
my sale person his name was Francisco, he was so helpful. As soon as came in he greeted me a big smile and was there helping me to find a new after I lost my old phone in the snow. He was friendly and very helpful your company picked a great person to represent your company.
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October 2021 by Sonia Rogrigue
Francisco gave the BEST customer service ever! Really happy with how he treated us and the amazing deals he gave! Definitely recommend and will be coming here again!
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September 2021 by Deborah Sherman
METRO IN COLUMBIA PA. REP. DANNY WAS EXCELLENT IN ASSISTING ME 4 MY DIFFICULT SITUATION & ADVISED ME INFORMATION THAT,I NEEDED,AS FAR AS THE METRO STORE IN PHILADELPHIA PA.19135 6424 FRANKFORD AVE.OBIE THE SUPERVISOR WAS PHYSICAL & UNPROFESSIONAL 2 ME IN HIS STORE,MADE A COMPLAINT WITH POLICE,WHILE THERE! I'LL SEE WHAT METRO DOES TO HELP ME IN MY CASE???
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September 2021 by Gary Fincher
Danny was very helpful answered all my questions and gave me an amazing deal before I came to see him I went to boostmobile on locust st and the doors were closed I felt like God was telling me to see Danny