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December 2023 by Dwayne Zimmerman
customer service was spot on, very helpfull and friendly
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August 2023 by Maria Diaz
This place is amazing. The staff is very welcoming and sincere. Love that it has a lot where you can go in with your car in the storage area when it rains. So your stuff won't get wet. Storage prices are the best
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July 2023 by Bob Smith
I had a trailer hitch installed by them. I made the appointment on-line and everything went fine. Friendly customer service, reasonably priced and the job was done quickly.
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July 2023 by Sasha Nash
These guys didn’t have the product they said they did on the phone so they sold me the display model. Great service, very friendly, very accommodating. I’ll drive to the Columbia one simply to get great service vrs a closer one.
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June 2023 by Dev Cent
This location and all uhaul locations have proven to me to not care at all about the customer. I paid 25$ extra for a smaller truck, and having to drive to another location, bc uhaul tried to give me a truck with a flashing check engine light on. And instead of making this right, giving me a discount or a partial refund to my account, I have been bounced around to all 3 uhauls each blaming the other, none providing me with a refund, with communication, or accommodations for the worst moving experience of my life. I would not recommend uhaul to anyone and will never use them again.
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May 2023 by odiejlg
Uhaul branded locations are terrible. I set a reservation up here 8 months ahead for a multi-day rental because I can walk here to pick the vehicle up. A couple weeks later they call and bump me to a location farther away because "we do not have equipment available on that date". BS!! The place is sitting there full of vehicles all the time, even weekends!! They are just greedy and do not want to do multi-day rentals out of this location, just like the crummy East Pete location. Its a shame Uhaul pretty much has a monopoly on rentals...because they are horrendous to deal with.
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April 2023 by Grace Summerson
Very helpful, though some of their moving products they were trying to sell are insanely expensive!
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April 2023 by Charley Lowe
This location is a new location and very close and convenient for my needs. As with most new startups, they are working through some growing pains but were very pleasant and persistent in getting things right. Facility is new and impressive and the staff very helpful. Equipment is well maintained and the have a pretty good size fleet of moving vehicles. I would definitely recommend for moving or hauling needs.
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January 2023 by Chris Trimble
Pick up was a complete mess. Wouldn’t let us login and complete pick up. Had to call. Truck was very unsafe to drive. Check engine light was on and when driving down the road the entire truck was shacking. Than we returned the truck back to same location 3-1/2 hours early and a person for the store call and accused use of not having the truck back. And was extremely rude on the phone.
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December 2022 by Gregory Osborne
decent place kind people
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December 2022 by William Papavasilion
A huge waste of space. You look inside and 99% of the building is entirely empty. They have empty boxes and stuff for sale. If only this was still a K Mart, then this shopping center would be worth while. We could get everything we needed here. But now we have to drive for miles to get to anything. Now this shopping center is pretty useless.
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December 2022 by Kennedy Meekins
I don't know why they call themselves Moving and STORAGE, when they have 0 storage. Apparently it wont be built so maybe they can be "Uhaul Moving and Eventually Storage Too, after 4-6 months"
