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December 2023 by J Boyle
Colin was terrific… provided top notch customer service and answered all of our questions. He identified some cost-savings options and directed us to tips for improving data storage. He also helped us order some extra devices in time for Christmas! Thanks, Colin!
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December 2023 by Christine Rhoads
I will preface this review by saying I have never enjoyed going into any wireless retailer store. That all changed when I went into this Columbia location. Kashema and the rest of the staff there are outstanding! I was never rushed. They listen to everything my family needed and provided me with the best options for my budget. Kashema is considerate and has wonderful customer service qualities. I dealt with other Verizon stores throughout the Lancaster area, this, by far is the best one! I’m telling all my friends and family to go here for all of their wireless needs or plans.
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December 2023 by STAR Attayeb
Kashema was so helpful, knowledgeable and was very kind and she took her time with me answering all my questions, ask for kashema she is the one , ready recommend.
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December 2023 by Taylor Mable
colin was amazing helping me switch plans and had everything handled very professionally.
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November 2023 by Tonian Newell
I am very pleased with the staff at this location. Everyone is super friendly and attentive. They treat you like real people at this store and I made genuine connections with the staff here. They made sure I felt comfortable and confident with my purchases before I left the store. 5/5! I will be recommending all of my friends and family to visit this store!
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November 2023 by Jillian Reynolds
April was incredibly helpful. My husband’s phone broke and we came in 10 minutes before close she stayed and helped us buy and set up the phone with no hassle. If I could rate her 10/10 I would she was AMAZING. Will be back to buy from April for myself
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October 2023 by joseph fanelli
Nick went out of his way to resolve a billing problem. Very professional in his handling of the matter. And true to his word. I recommend The kendig square Verizon location in Willow Street for all wireless needs.
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October 2023 by erin beale
If I could give a zero I would very rude staff they tell you one thing on the phone then when you get there they lie they argued with me and my boyfriend you never argue with your customers Nadia and Melissa and Meghan need to be fired!!!! Will be taking legal action in this matter!!!
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October 2023 by Matt Brock
Nick you rip me off hate this place Verizon sucks. Nick you no good lier Manger u can kiss my back end. Hate you
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October 2023 by ryan winters
Been sitting at the store for hour and haven’t received any help from the representative had another customer come in while we was waiting and he helped them before thinking that there customers been sitting let me see if the need assistance
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August 2023 by Joe Bachman
Nick did a great job! He had quite a few customers come in right at opening. He handled everyone with great professionalism. Highly recommend!
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July 2023 by Hayley Garlinger
Anthony was such a huge help when my husband and I switched over to Verizon.. he was very transparent with us we told him how much we wanted our monthly bill wanted to be and he focused on that he wasn't trying to upsell us on anything he listened to what we asked and answered our questions thoroughly. Definitely recommend going here if you need help with anything
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July 2023 by Dave Frey
Excellent service and very helpful at the Columbia Verizon store. Thanks for all your help with this upgrade!
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July 2023 by GARDENS SUPREME
Nick was great very patient and helpful. Got me into a plan at a better prive
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July 2023 by Marlin Schnupp
Nick was a great help. Really fixed my phone up for me