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March 2024 by Delia S
The waiting in line is ridiculous, never ever get my order right. Last time I was here I asked for a baked potato with cheese bacon and sour cream, when I got home the damn potato was plain, no cheese or bacon or sour cream and cold like an ice cube, this place really sucks, to bad is the only Wendy's up
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March 2024 by Guru James
Never has drinks
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March 2024 by dianna allen
Every single time I go to this location I am waiting an absurdly long time for any type of service or food despite the fact that the parking lot is empty.... I don't know if maybe they are overwhelmed with mobile orders but something does not seem right for them to be this ungodly slow ALLLLLL of the time. I have now been in the drive through for almost 15 minutes... I honestly don't know why I keep coming back here this will likely be my last visit if I even proceed through the drive through... I really don't understand what the hell goes on in the store.
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March 2024 by Todd Bollinger
This place is slow (really slow), it smells bad, and they had the entire order wrong except the drinks.
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March 2024 by Joshua David
I need to update my review of this place since it has gone down so much. The last three times I was there I had to wait for so long, and the food is never correct. Yesterday we waited 10 minutes and no one would even take our order. The manager kept walking past us and didn't even acknowledge we were standing there. We ended up leaving.
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March 2024 by Shyanne Noel
Avoid this location if you can. Unbelievably slow service, employees were pretty careless, and after a long wait for the food most of it wasn’t hot. It’s almost as though they didn’t seem cook things to completion. Will not be going back here.
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February 2024 by Jen Lynn
Quick service food was
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February 2024 by Brian Rupert
Wendy's in Ephrata. We went to Lancaster and hit a big snow squall so we stopped at Wendy's to eat and sit out the storm well they got my order wrong so I got a biggy CB for free. I ordered the fish and threw off the entire kitchen staff. The manager came out and instructed them how to cook it. They must not have many Catholics in Lancaster. LoL but we all had a good laugh about it.
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February 2024 by Jessica Pepple
Food was good. However 2 items were put in the computer wrong. One mistake affected the coupon I wanted to use and the other mistake affected the food we received so we had to return. Almost all drinks were out because no one reset the system. No toilet paper in the women's bathroom. Paper towels were sitting out instead of put in the dispenser. Unhappy with our visit.
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January 2024 by Ayla “EyezLow Capalot” DeJesus
Very clean and super fast service.
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January 2024 by Beca Princess of God
I just want to say thank you to the cashier Neveah who served her customers like should be, she deserve a raise!!! But the manager of this place was the worst thing ever, she was really nasty to this poor lady but seeing how she continue working not allowing the way her supervisor treating her she stay polite respectfully like a championDid not want to help her in anything she had a line but always with her smile on.We need more people like this no people who thinks that have power in her hands and treating people without respect!
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January 2024 by Jeanne Grove
Food was not hot. Not pleasant experience.
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January 2024 by Charles Minich
The last two times I went here I waited 35 minutes in the drive thru to hear sorry were out of potatoes n then I asked for extra crackers for the chili and the heavy set waiter at the drive-thru said rudely I already put a bunch in there it was 2 thanks alot for the crumy
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January 2024 by Juanita Smith
Don't waste your money if you want hot food let alone warm closet thing to the hotel opened and after driving for 7 hours we had to heat it all up in the microwave out of 3 meals nothing was warm all cold and old no sauces or anything your better off getting a TV dinner!!!!!!!!
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January 2024 by Dan
So the food came pretty fast, burger was good but the fries were cold and tasted a little stale. Did the drive through so can't remark on the interior.