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December 2023 by Philip Anselmino
Great company and better people! Highly recommended!
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November 2023 by Laurie Snyder
Very responsive to any issues...even when it's on my end.
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September 2023 by Renee Loukota
Great place!
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August 2023 by Joseph Taylor
What a great company! Sales Agents, Customer Service Agents and I recently experienced the quality of the Service Techs!I have leased numerous copiers for my business over the past 25 years and I can assure you that Ford is the best I have ever done business with!
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May 2023 by Linda Shearer
Best service there is!Friendly, courteous and knowledgeable!
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March 2023 by Ronald Machesky
Great local company who has always been a call away for the company I work for.Always return calls quickly and the service tech's they send out are some awesome people and highly knowledgeable.Great people.
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February 2023 by Keith Troyer
Every time I have needed service they go the extra mile to get it for me. Some things are out of their control, but I appreciate that they care that our efforts are not hindered by them. Highly recommend them.
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January 2023 by Lee Arble
Love their professionalism and communication about when they will be there to service your machines
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January 2023 by K Rogers
We came to Ford from another managed print service that I won't name, but I will say that the other company was really terrible. Since we've switched to Ford, it's been like night and day. The machines are really workhorses, they almost never jam or break down (our old machines were constantly needing attention and service). Everyone from Ford that I have spoken to has been friendly and helpful and professional, and the service techs are extremely knowledgeable and get issues taken care of pretty quickly. We haven't used any of their other services, so I can't speak to the quality there, but the company seems to be very good and service focused in my experience. Overall, we are very pleased with our experience with Ford and would (and do) happily recommend them to anyone looking for a managed print service.
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January 2023 by Jules Dotson
I called Ford Office Technologies to schedule a service call and did not need to leave a message, the customer service representative answered the phone, and she was helpful and friendly. An hour later, our service technician Nick shows up! He fixes the issue and could not have been more efficient and friendly. Great local customer service is extremely important, and Ford has got the right idea. We are now ordering a second copier and that has been a smooth experience as well. Thank you! Keep it up!
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January 2023 by Phyllis Mazzulli
We have been dealing with Ford Business Technologies for the past 15 years and we so pleased with their service. From phoning in for service to the technician who comes quickly for repairs has always been a good experience for us. We highly recommend Ford Business who always offers excellent service.
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January 2023 by Cheryl Ramsey
The church has had Ford Office Technologies for quite sometime. They are very good at taking care of technical issues, very fast at sending a technician out (usually the same day), technician are very helpful, considerate and nice. Ordering ink is a breeze and arrives in record time. Highly recommend them for anyone looking for copiers.
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January 2023 by Aaron S.
Ford Office Technologies has always been very good to us in every aspect here at the Allegheny County Sheriff's office and I have absolutely no complaints whatsoever. I highly recommend them for printing services as that is all I can speak on but from my experience with them I am sure their other services would have great attention detail and a great work ethic.
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January 2021 by Christine Brownfield
I have been working with Ford for over 22 years and have never had a bad experience with them. Their technicians have always been very knowledgeable, helpful and friendly. I have had Dave D for quite some time now and he is great to work with. Very polite and knowledgeable. When you have a service or order call, it is very easy to take care of also. The staff who answer the phone are always friendly and never make you feel like you are bothering them.
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January 2021 by Kristina Drissi
Our law firm had an emergency and realized we ran out of toner. We called very late in the day yesterday and Ford actually hand delivered the toner the next day to our firm so that we wouldn’t miss any important deadlines. That kind of service will guarantee a healthy business relationship. I highly recommend Ford and we won’t be choosing anyone else!
