Mobile Phone Accessories near Connellsville, PA

“My wife and I came to the store for me to upgrade from a fllp phone to an I Phone 16 E, and she came to leave Consumer Cellular. Chad Cardwell was our sales associate, and he really took care of us. As you can imagine, taking a 72 year old from a flip phone to a smart phone should have been a tough job for anyone but Chad helped me navigate through the process. My wife has had an I phone for years so she breezed through as expected. Knowledgeable and " PATIENT"sales people like Chad made what seemed impossible for me, rather easy and it's one of the reasons why I have been a Verizon customer for over 21 years not to mention the great coverage !!”

“I went in to buy a new phone for my dad because he is hard on his for work. The 2 girls working were very nice. She mentioned the progressive leasing. I applied and was instantly approved! This meant I got to purchase a new phone for myself as well and add ons. This was the best experience I have had here. We have been customers for years and will continue. Thanks ?”

“Casandra was amazing! She was working alone and she handles every one with amazing service knowledge taking care of 3 of us at once ! She listen sweetly to mummy endless chatter while we waited in my phone to answer she was sweet and pleasant and answered all my questions helped me up grade my husband phone . I was very impressed with this young lady! I’m glad I left Verizon for cricket !”

“I have been a at&t customer for over 30 years, through several phones over the years. While the phones and communication services have evolved and progressed over the years, my own technology skills have not increased at the same speed. I have had occasion to need some help with some tasks I had no experience with, videos not helpful. I went to my local mt pleasant store on 2 separate occasions and found the service to be exceptional. I was treated in a friendly, patient manner, not made to feel as incompetent as I felt myself to be when I walked in. A big shout out and kudos to Bailey, who was totally knowledgeable in terms of her skills with the product and her understanding of my explanation of what I was trying to do. She helped me without hesitation and without rushing me through, she actually explained and showed me how to replicate what she was doing, Bailey also showed me how to disable the repetitive junk ads and apps I didn't even install, which certainly will increase my enjoyment of use of my phone.
While I appreciate the phone for what it is, there is nothing that will increase customer loyalty as much as polite, welcoming staff who possess the knowledge and skills to offer real customer service to help consumer meet objective that brings them into store. As a person who previously trained and supervised employees, managers would do well to do whatever they can to retain employees like Bailey. Thank you Bailey!!”