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March 2024 by Paula Reed
Awesome store & Pharmacy ... New Management ... Pharmacists & Techs are PARAMOUNT !!
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February 2024 by lee gollin
This place should be closed permanently. Even the Pharmacists stink. Go to Rite Aid.
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October 2023 by Christina W.
Slow rude and stupid. Takes forever to get a prescription here even if you have the app and the app says it's ready it most likely will n it be ready and they will be so confused why the app said it's ready.
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October 2023 by Alyssa Yip
I was traveling from out of town and had to transfer a prescription to fill here. Despite it being close to closing time, the staff was kind and helpful to get this filled!!
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September 2023 by Andrew Blum
Truly awful. Avoid at all costs.
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July 2023 by David G.
Worst pharmacy I've ever encountered, anywhere, anytime. But first, in fairness, this is the fault of store management and frankly, CVS corporate "leadership." The pharmacy is a mess--cluttered, backlogged, disorganized, and always hours or days behind in filling scripts. But this isn't the pharmacy department's fault. The pharmacists, techs, and staff are actually very nice, and do their best, but the place is grossly understaffed and they are very overworked. My doc will, for example, send a script over electronically at 10 am, but it will still be "in progress" at 5 pm, merely because there are way too many prescriptions and far too few people to handle them. At the front of the store, you're pretty much on your own to use the self-service kiosks, because even if there are employees present, they simply refuse to go behind the counter and do their jobs, expecting customers to do it for them while they stand around. Can't tell you how often I've seen elderly people struggle with a self-service kiosk while the lazy CVS employee stands there playing on their phone. No manager in sight, and I'm not sure a manager exists. And the store is absolutely filthy--trash on floor, stained carpets, overflowing trash cans. It's really disgraceful; even my ENT, who lives in Conshohocken, won't go there and told me during a story about his nightmare experiences there as a customer. Karen S. Lynch, the President and Chief Executive Officer, CVS Health, should be ASHAMED. But I doubt she give a sh**; after all, she took home $21.3 million in total compensation in 2022.
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June 2023 by Smitty C.
Zero stars I went there to drop off my prescription. They told me to come back in an hour. I have a child with autism so I pick this specific CVS so that I could use the drive-through. They close the drive-through when I return because due to staff cuts, but the drive-through is not supposed to be closed until 9 o'clock, which I have reported to corporate And to make it even worse one of the staff there, Kevin I stepped into the store for one minute I get called back because I left my child sitting in my car for one minute so I could pick up my prescription. He comes advancing me yelling at me pointing a camera in my face saying I'm gonna go to jail. I'm gonna call the police on you, so I then called the police myself and they told me he was in the wrong he should not have yelled at me. You should not been trying to intimidate me and advance me and record me And when I had my child in the car for less than a minute the car was off locked. I even had my hazards on, and it wasn't even a minute and he was advancing me, threatening my character and my job as a mother, so it was not illegal told to me by the policeman!!! because my child is of legal age to sit by himself and they told me to take it up with corporate, which I am currently doing!!!!! avoid the CVS at all costs, literal trash of a person, Kevin bald black man worst experience I've ever had in my life, especially yelling at me and screaming at me and intimidating me with my screaming autistic child right next to me even the policeman were disgusted!!!!! And as I am leaving the parking lot, he ran away from the policeman when they came, didn't talk to them he was hiding in the front of the store, and as I'm leaving the parking lot, I am ensured him that I will be contacting corporate, and he starts yelling You're harassing me like a child, but he was just in my face Yelling at me for trying to get my medication!!!! avoid this place if you can a horrible, horrible customer service just horrible human beings in general!!! And if anyone wants to contest this review, I have the police report to back up all the facts that I have stated in this review and yes, I have reported the police report to corporate as well with Kevin's name in it!!!avoid this place please save yourself!!!
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May 2023 by Frank N.
I've been getting prescriptions here for years and it's been rough the past year or so. It seems like the last month or two that things are getting better. I went in for my prescription and was greeted by very nice cashiers and when I had a question the male pharmacist was very helpful! My prescriptions have also been ready on time the past two months so I'm happy to see improvements within the pharmacy!
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February 2023 by Michelle R.
I agree. Was on hold for 53 minutes- no one ever picked up. There's almost always a line anymore and almost every time I go they can't find my prescriptions for a while. I'm just waiting for my son to go off to college in August and I'm switching both of us somewhere else.
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February 2023 by Gab T.
Omg when I tell you this is my 3rd time calling and been on hold for 50mins, 38mins and now 27mins with nothing but background music. This is extremely ridiculous, it's always something with this pharmacy!!!!!
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January 2023 by Tori I.
Rude manager. I asked for help at self checkout and was given attitude for (what I thought) was a super easy fix.
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December 2022 by Teri S.
I just can't with this pharmacy. I hate using mail order drug delivery sites but I am going to after dealing with this location. It's awful. The drive thru is closed most of the time. The rarely answer the phone. In side the line is ridiculously long. When you finally talk to a person in person or on phone they got to ask three other people for help. I try to keep my cool with people in retail but when I've talked to you multiple times on the same day you should have a clue by now at to what the situation is. Either fix it or get someone who will.
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July 2022 by Google user
Despite being super busy, the staff at the pharmacy was super helpful and friendly.
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June 2022 by Kara S.
If you like being told a prescription is ready but then still having to wait 20 minutes AFTER they didn't have it in stock for 2 days, then boy do I have the pharmacy for you!! Honestly, your illness will likely resolve itself before you get your prescription from here. Thankfully I don't need prescriptions often, but when I do- they're never in stock. If you need a pharmacy for anything other than it's intended purpose, maybe you'll be in luck!
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May 2022 by Geri C.
I needed a prescription a month ago. I usually get a 90 day supply. I was told they didn't have it. To make a long story short they had a months supply. Never lifted a finger to help me get the med. it's a month later. I have 3 days of medication. Can't get these people on the phone. I go in person and find a note that they are on a lunch break. There are multiple people at computers. I tell them that I need info about my medication. The very rude pharmacist states that she can't answer answer this question until 2 pm. Can't get them on the phone have to be sure not to annoy them with questions on the 30 min break even though they are not having a break. So I called Rite Aid to have my rx transferred. Rite aid called me to tell me that no one will answer the phone at the pharmacy!!!!!! Great job incompetent CVS staff!
