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March 2024 by Jason Durn
Allows you to book online with any card and charges your card but does not accept certain cards once you get to the office then you have to call for a refund and wait a few days.
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February 2024 by Aryes Annique
I love this location, its 1 of 2 on my favorites list! The guys that work in here are friendly & accommodating, fast & efficient, helpful and give great customer service! Be aware this is a very busy location & can run out of cars but I never waited more than 10mins to be helped.
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December 2023 by Speedy Gonzales
I booked a car for the evening. In the evening there were no cars in the office. Booking manager said he did not see my booking order. Service is unprofessional. I do not recommend this service
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December 2023 by Nataliia Popelniukh
Like in Seinfeld episode Hertz knows how to get your reservation, send you a confirmation but doesn’t know how to hold that reservation. Rude staff on top of that.
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December 2023 by Rebecca Weir
Unavailable to get picked up from the body shop. Had to arrange my own transportation to the location to pick up the car. 1st car was dirty and interior reaked of Marijuana. 2nd car was dirty but smelled better and another employee was able to quickly exchange the paperwork.
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December 2023 by Heather Lancto
Staff is very friendly. They deal easily with rentals needed due to car insurance claims. And, for a vehicle being used at an insurance discounted rate, it was clean and just about brand new (early 2023).
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October 2023 by Courtney L
This place deserves a zero. I was rented a car that was filthy, had a huge crack in the windshield, and unbeknownst to me the inspection was expired.I was not aware the inspection was expired until halfway through my trip, when I noticed it. Hertz did not inform me of anything.Upon noticing I immediately tried to reach out to Hertz with NO response. They would not answer their phones.When I finally got awhile of someone they said I had to wait to file a claim until the car was returned. The car was returned mid august & hertz still has not responded to my claim, or acknowledged they did anything wrong.AVOID THIS PLACE. THEY ARE SNEAKY AND LIARS.
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September 2023 by Akash Malbari
Great guys, Gave me the option to choose the car while showing me the options by visiting the cars and also waited patiently while I confirmed with my wife which one to go for. who does that? I visited them couple of time, got a ford expedition max once and chevy suburban the other time. Both cars were in excellent conditions with latest year model. Very pleased.
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August 2023 by Michael Doherty
Small suburban location in a strip center. No issues with the rental or the process.
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July 2023 by Anna Taylor
Disgusting experience. Stay away from Ryan the manager (he has anger issues) he was visibly shaking when dealing with conflict that didn’t affect him whatsoever. Also falsely lying to corporate to deny our refund; your loss we’ve sent them all of our proof. So good luck with that.
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May 2023 by aaron friedman
The staff was really nice and they were very helpfull, it was the best renting experence I’ve had, they had me in and out with a car in no time, I had an issue figuring out how to use the Bluetooth in the car they came outside and spent time showing me how to use it……….I had an outstanding experience at this hertz, highly recommended!!!!!!!!
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March 2023 by Lauren Hammond
I have rented a few cars from this location, with zero problems. The guys are friendly and knowledgeable. I’m planning on reserving a car for pick up later today.
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February 2023 by Ericka Martinez
Angleo was a breeze to work with. He got me in and out. My truck was ready when I got there. Will def use them again
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December 2022 by Aaliyah Edwards
Ugh! Almost $700 dollars gone. Lack of communication and representative was not knowledgeable it was just a hassle to have happened during holidays season. Never received my refund just horrible.
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November 2022 by David Moskowitz
A helpful staff with a customer focus. If you're used to Hertz being only at airports and some hotels, the Conshohocken office is a full service office with cars (including Tesla). If you're in the area and need to rent, give them a chance to impress.
