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September 2023 by ConeKiller
Please do not take your car here! Took my car show vehicle to them to build and install a new engine. The entire process took them two years! Once I got the car back they charged me almost $5k more then I was quoted and the car looked like it had been parked in a junk yard. On top of that when I picked it up I didn’t even make it 100ft down the street because they broke the transmission. Keep in mind the transmission had been newly rebuilt and only had 1k miles on it when I gave them the car. And on top of that the engine they built and installed didn’t run properly due to low compression and improper set up. Reached out to them several times to hopefully resolve the issue and they completely ignored me and refused to contact me. There’s tons more that I’m not including, otherwise this review would be 10 pages long.In the end I took them to court. But after paying to rebuild the engine, transmission, and attorneys fees I lost in the neighborhood of 10k. I’ve dealt with a lot of bad repair shops and contractors during my life but nothing compares to how terrible they were. No integrity at all. I’ve talked to many people since then that have had similar issues with them, so this was not a one time screw up on their part. Please learn from my poor judgement don’t take your car here!
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June 2023 by Liam Reilly
I blew a tire at the stop light immediately before this shop and was stranded. I had a spare tire but no jack or tire iron to replace it with. Coopersburg auto parts was just down the street and despite being closed for the last half hour and cleaning up for the day the employees and manager opened their doors for me and helped me change the tire, even refusing payment for their help. I would recommend this business to anyone who values quality customer service and is looking for help of an automotive nature.
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January 2023 by Matthew Christy
I deal with Nicole on a daily basis delivering parts and she is truly the nicest person I have ever met. Very kind, caring and it shows in her work. I took my car there for an oil change on a wintry day and it was done by noon. Extremely happy. I highly recommend going here!
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January 2023 by Thomas B.
John B was a HUGE HELP! I had to stop in 20 minutes before closing (I hate doing that to people) but my check engine light went on. I quickly rushed to auto one to get my car checked and John helped me without hesitation. He was super friendly and was willing to help. 100/10 customer service! Thank you again John B!
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October 2022 by Albert Metz
Great service at a solid value. Good people to deal with highly recommended
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April 2022 by Sally Cruz
Confirmed my uhaul pick up on a Monday for Friday pick up and when I arrived no one was there and door on sign closed for weekend. I arrived at our said time. I had to contact Uhaul to set me up at another location. Would not recommend this place if you need a uhaul for moving. I spent more time on the phone and driving to another location. They had all my contact info and they did not have the courtesy of contacting me to let me know they were closing early. Very Irresponsible. I give zero stars for customer service.
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February 2022 by Dylan Benedetto
Nice people on the inside. Only came here for a uhaul. Lot is super tight and I had trouble getting in & out and I’m a semi driver.. overall good experience though.
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January 2022 by Erica Hagstrom
the people who own/work here are so incredibly helpful and kind. they helped to clear up a beauracratic issue with u-haul and let us borrow a peice of equipment from their own personal property. thank you so much for all the help!
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September 2021 by zombiesoldier
Went to this location for years and the quality has significantly gone down. I had to take my vehicle back three times and it still wasn't done properly. My car wasn't reaching operational temp and was barely at 100 degrees. Keep in mind this was in the winter months. When I took it back the third time I said I'm freezing and the heat isn't working because the car isn't warming up like it should. One of the mechanics tells me "I guess you better bundle up then". Right then and there I was done with this company. I took it elsewhere and got the work redone that they didn't do right the first time which was the alternator and thermostat was stuck open. They didn't question it like they did with me when a shop called them and inqured. I immediately gained respect for that new shop and still go to this day. I also had pictures as well as phone logs of what the problems were and how often it happened. I got all my money back from the bank. I'm really glad I didn't use cash or I would have never gotten it back. They are friendly to a point but overall they don't know what they are doing anymore.
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June 2021 by Charles Ramassini
Friendly, good service.
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May 2021 by Mohammad
The best people
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January 2021 by Veronica Erney
Fast service, excellent customer service and pricing. Friendly and knowledgeable. I’m very pleased with the service. 100% recommend.
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January 2021 by Doug W
Extremely personal attention is attained at this business for your automotive needs. I was treated extremely well and extremely happy with my performance engine that was built and tuned by this establishment. Please patronize this high quality business and you will be very happy as I was.
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October 2020 by Clay Hollie
I have taken my car to them several times for inspection, repairs, welding, and have ordered parts from them. Every single time the work has gotten done late, if at all. Multiple times they said enthusiastically they could do what I was asking for, came across a roadblock, and never called to let me know they couldn't do it. So they unnecessarily held onto my car for weeks longer than needed and often without getting any work done.I ordered parts from them, thinking that's hard to mess up. They ordered the wrong part, despite the fact that I specified that the part probably varies based on the trim of my vehicle and let them know which trim I had.The only reason Im not giving Coopersburg Auto Parts one star, is because they HAVE gotten the job done once or twice and they've never charged me for work they couldn't do.
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August 2020 by Jason Daubert
Friendly service!! The place to get good brad penn oil for your muscle car. Great engine machining and engine building service as well.