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July 2023 by Tim K
We have a PM-1440GT and a PM-936TV that we use daily, and it has been a fantastic machine. We did have a problem with a motor capacitor that had gone bad on a Friday, and had jobs lined up to finish that weekend. The one girl who works in sales (************ believe?) went out of her way to ship this part to us after hours, and we had it the next morning so we were able to finish up our jobs. Every once in a while when we call, the person on the phone doesn't seem to be as knowledgeable as some, but we always get to a person who really knows the product they make. I do recommend them, and we will be ordering the same lathe and mill for our new location as soon as it opens.
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June 2023 by Benjamin Hughes
I will never order anything from you again and I’ll tell everyone I know. You refused to let me return the machine you sent me. You said that you’ll charge 20% to restock. The mill sat at a shipping company for over a week until I was notified it was there! I was scheduled to leave for work which involves traveling. I had to cancel my gig because you screwed up. I even said that I’ll reorder it when I was back home. I’ve lost an entire week of income because you would not help me fix your mistake
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February 2023 by Preston Spicher
I’m about four years into using my 935TS and 1340GT in a professional setting, and I’m quite pleased with the machines. Moreover, the gang at Quality Machine / Precision Matthews has been phenomenal to deal with. Truly excellent service.
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February 2023 by Ryan Dickman
Exceptionally high value machinery, supported by unparalleled customer support. Cannot recommend enough.
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January 2022 by Matt QMT
It has been a tough year with supply chain / shipping issues worldwide, but we are finally starting to see things get back to normal.
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December 2021 by Saks Dolmar
Good machines for the hobbyist but not commercial, industrial usage.Two stars for customer support, next to non existent.
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April 2019 by mattbettez
Recently purchased a Precision Matthews PM932 Mill/Drill. I received it in a timely manner as promised. The machine quality is as expected for the price range. There were a couple problems but Quality Machine Tools immediately took care of them. Great company with great customer service.
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April 2019 by Grimstod Desh
Matt is a great guy to work with. He met me on a Saturday on his own time to help me load the lathe a purchased. I am very happy with the lathe at this price point I believe it is the most competitive one out there.
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November 2018 by Matt Lavallee
I broke a threading tool and they sent me the replacement part first class and free of charge. Top notch customer service, I told them what my issue was and they didn't even mention cost. They just said "We've got them, we'll get one in the mail today." 10/10 fellas!
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August 2018 by Bob Odenthal
I bought a 1440GS lathe in April 2018 the staff is knowledgable and professional. When I recieved the lathe a couple of the parts were either wrong or missing.
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April 2016 by longhunter1951 Ceolwulf
Excellent customer service with my recent mill purchase.
