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June 2023 by Tony Manuel
Great experience, I was able to call dispatch the day of the delivery, they were very friendly and helpful, gave me a 2 hour window and delivered as promised. The driver patiently waited until I unboxed the shipment (to ensure there was no damage) and all was well.
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June 2023 by Talk Trash Detecting
My driver Scott was super supportive and helpful!
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June 2023 by David Jodrey NE
Great service and great communication. Couldn't be happier.
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December 2022 by Joseph Harper
Very professional. Always handle my freight with care
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August 2022 by Tyrone Scott
DO NOT USE THIS DELIVERY COMPANY!!! YOU WILL MOST CERTAINLY REGRET IT!They called and scheduled my delivery window if 10a-4p, which is absurd to begin with. I had to take the day off in order to receive it. The delivery DID NOT come. When I called about it, they said I was not on the delivery fir the day? They informed me that it was a scheduling error. No apologies, no we are sorry for the inconvenience, no nothing.DO NOT USE THIS DELIVERY COMPANY!!! They also have the WORST customer service EVER!!! HANDS DOWN!!!
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July 2022 by Thomas Glover
R+L is the best company we work with for shipping. I didnt get the name of the last driver but to be honest they are all so helpful and dedicated no matter who you get theyll take care care of you.
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June 2022 by Richard Dunning
Dispatch called to give us a window from 10am - 2pm. Driver called at 1:45pm to tell me he would arrive between 3:30-3:45pm. Finally arrived at 4:45pm. I asked if he could get the pallet into my garage just up the driveway and he stated he was ‘rushed’ and only had to do curbside. After bringing the pallet up the driveway, he then needed help to get the broken pallet off his electric pallet mover. Not a fan of having my day poorly scheduled on a work week. Driver was not unprofessional, but the ‘curbside policy’ is not customer oriented. Broken pallet also resulted in bent packaging; hopefully, the products are not damaged.
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March 2022 by Sarah Flowers
0/10: Absolutely unprofessional and disorganized. Driver was extremely abrasive when he called for directions (prominent building, within a central city district…GPS???) Upon greeting the female staff at pick-up, he switched into creepy pleasant mode and made inappropriate insinuations to staff members. Their office also called earlier in the week to ask if the thing they *delivered* with a pallet truck would need to be *picked up* with a pallet truck.
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February 2022 by Harold Wilson
On time and the delivery guy kept in touch with me. the delivery went smooth no damage. I had alot of worries about this company from the reviews for no reason .5 stars for sure?
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January 2022 by Andrea Guzman
My friend ordered some tires. He got a call saying they could not locate his house. He gave them my address and this is where they left them! As of there was no more space in front of the door! Meanwhile I’m pregnant and can’t move them! So unprofessional!!!!
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December 2021 by Amy Alberts
I would give this company negative stars if I could. In my first experience with this company, they gave me a 4 hour window for a couch I had being delivered. After I took off work and waited all day it never showed until 10:30 pm at night. Then they just left it in my driveway, in the rain. The box was massive and heavy. In the second delivery I was told the item was on a semi truck. I explained where I lived and that I had furniture delivered in the past on one of these trucks and it was not an issue. The guy delivering this item refused to deliver to my house and made me meet him at a pizza place off the highway to get my package, I guess it’s a good thing I had a truck, straps and a ramp to get the package off of my own truck to be taken into my house.
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October 2021 by Kim Kinneer
I ordered 4 items totaling 2300.00 from a company and they were shipped through R & L carriers. They delivered 1 carton from the 4 and lost the other 3 cartons and told me that I received them all. There was only one box on the truck when they uploaded, they don't seem to care about my other 3 packages and are not willing to try and locate them after I contacted them 3 times!
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September 2021 by Jamison Gleich
Easy and awesome to work with. Everything done in a timely manner. Wasn't bothered by all 3 of my lomg requests. Highly recommended.
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September 2021 by Patricia Johnston
Scheduled shipment from 11-4. Never showed up. Never called.
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August 2021 by Joe Pavlick
Shipped damaged equipment. The driver was rude. Would not let me inspect the package.
