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March 2024 by Makenzie Skiles
Very poor experience. The lady at the front counter was rude and disrespectful and made me feel stupid as I asked a simple question. I will not be back as I have heard only negative things about this post office and certain employee in particular. There is no reason to be so rude and careless and I would really hate to see her be rude to someone who was already having a bad day.
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September 2023 by Missy
Love the people that work here, friendly and very helpful.
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March 2023 by Elizabeth Graham
Very very very rude for no reason at all, as soon as I walked in the lady was annoyed with me and insisted that I was at the wrong post office even tho I live in cornwall down the road she insisted I need to go to the Lebanon one when I have never needed to go there for anything because I don’t live in Lebanon. Needless to say I was pretty stunned at the automatic disrespect and I don’t have the time or energy to deal with nasty people like her so I just walked away and later got a refund on my package since she didn’t even want to try to do her job since she was as too busy standing there doing nothing. Crazy people like her still have a job with endless similar experiences with the same person, definitely will never be back?
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March 2023 by Elizabeth
Very very very rude for no reason at all, as soon as I walked in the lady was annoyed with me and insisted that I was at the wrong post office even tho I live in cornwall down the road she insisted I need to go to the Lebanon one when I have never needed to go there for anything because I don’t live in Lebanon. Needless to say I was pretty stunned at the automatic disrespect and I don’t have the time or energy to deal with nasty people like her so I just walked away and later got a refund on my package since she didn’t even want to try to do her job since she was as too busy standing there doing nothing. Crazy people like her still have a job with endless similar experiences with the same person, definitely will never be back?
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February 2023 by Dani C
Hostile and Harassing staff!My husband and I use this post office as a back up, as our post office has limited hours.We had packages to ship for our business and an appointment came up that we wouldn't be able to get to our post office that day, so we dropped them at this location.The lady behind the counter took my items to then start aggressively huffy, throwing my items, even on the floor and kicking some of my packages. I was ready to say something to her when she said " you have to change your post office or you can't ship here as I don't get credit "I replied to her that we didn't intend to use this office today but an appointment came up and we couldn't make it to our post office. She said " reprint the labels then because I can't take them.I then said "that cost me money and I don't have time to reprint all of these labels".At this point she is physically shaking with anger and becoming aggressive with her actions and demeanor towards me.She shoved my bags at me and said "we're not taking them anymore"I told her she needed to calm down and had no right to throw and kick my packages.She told me to " take my bags and leave"This is not our first run in with the staff. My husband and I probably use this office once a month only when we have no other option.Customers should not be harassed, exposed to unstable hostile workers. Where is management. Reviews on this office are all the same. Never have I been more worried my customers won't get there items then when you have staff abusing your items and you.Never again.
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February 2023 by Ronald Dechert
Worse post office I ever been to. My wife and I have been harassed about bringing prepaid packages to them just because they don't want to do thier job. Also I witnessed other customers being harassed thier as well.
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December 2022 by Fray W
The lady at the desk treated me like I was stupid and was rolling her eyes at me. I mail packages in my home town no problem! She gave me nothing but attitude since I walked in. I recommend you drive a little further and go to another post office
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August 2022 by Keren Shatesky
Overall, this post office is very frustrating. Moved locally about 2 years ago and have had a bunch of issues. There is no mailbox at my house so mail must be delivered to a PO box. Between myself and my partner we have asked multiple times how to properly address our mail. We have been told 4 different ways to write the address by employees there, the last 2 times I asked them to physically write it down. I then copied what they wrote down and my mail is still lost. Neither of the 2 employees working there will tell you same thing and it's a constant hassle to get mail. Besides the frustration with lost mail the staff isn't always the friendliest. Sometimes, they can be super sweet but other times super rude. It really depends on the day and how they are feeling, it reflects in how they treat their customers. One time I called into the post office regarding lost mail and my problem was not address, the worker rushed me off the phone, and was very impolite. I've watched the older employee roll her eyes and be extremely impatient with another customer who was just deciding which stamps to get. I have no other choice than to get my mail there so I do, but after I check my PO box every Saturday, I drive to the next town over to use a much friendlier, efficient post office to mail all my packages out or would rather wait in the inevitable line at the UPS store verses be talked down to.
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May 2022 by George Siciliano
The two women that work at this facility are not only efficient and fast they have always treated me well. Real professionals. I go out of my way to go to this post office. Thanks ladies.
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September 2021 by Beth Stewart
I've always had great experiences at this location! They are friendly & helpful. I love that there's a free parking lot, unlike the Lebanon location with only metered street parking. I also understand why this branch closes for lunch everyday. It's smaller, and there are never more than two working the front desk. Only one somedays. I went on a Friday one time & a young woman was working there all by herself. It was so busy, yet she was patient & kind. She apologized for the delay and said she had come from another location just to work there for that day.
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September 2020 by Sharon Black
Closing the post office an hour and a half in the middle of the day for a lunch break isn't professional and contributes to the reputation the postal service has for poor customer service and thereby affects their bottom line which they cannot afford.
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April 2019 by Nikky Ventrillo
The ladies here are so sweet! The service is excellent and always served with a smile or a friendly greeting! Never had had a problem. Have been coming here for years. Thanks girls!
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June 2018 by Diana Baldwin
I don't understand these negative reviews. I have had a PO Box here for about 15 years now. These ladies have gone out of their way to be helpful to me - since I can't get there as often as I need to. They hold my "overflow" mail in a bin for me, and retrieve it at the window and never complain about doing so, even though, they really don't have to. They are always friendly and helpful.
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October 2017 by Kaedryn Brown
Had 3 large packages I needed to quickly weigh, size, and price. Came in at 4pm and was out by 4:20pm. It was not busy during this time. The woman at the counter acted as though I was a nuisance when I asked for her help and also sighed and huffed and puffed. The boxes were somewhat on the heavy side and she told me they had absolutely no wheeling cart to bring them in and that I had to carry them in individually with no help or assistance offered from her. I managed to carry all the large boxes in and as I asked her to write the information down for me, instead of using paper, she carelessly wrote the information all over my boxes. At the end, she told me that if I owned a scale I could do all of this at home,(right now I do not), but now because of this experience, I would rather go out and buy one rather than to go back and be treated like I was a second time. If you don't like your job or the customers who are coming in for the utilities and services your company offers, instead of being an unpleasant worker, go find something that you are passionate about so that those customers don't feel insulted and have the need to write a bad review about you and your lack of assistance. As an eBay seller, they are not cordial or obliging.
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September 2017 by DevCobalt
Very pleasant! Very professional I saw the one lady take care of 300 envelopes. While to customer was grunting at her to hurry up even though she had god speed going.Overall Couldn't be more happy, best USPS store around. As a Seller on eBay they are very prompt. 100 stars if i could!
