-
November 2023 by Megan Gawat
Excellent experience. From booking to move - everyone was professional, friendly, and efficient. They did a great job and we’d use them again in a heart beat. We highly recommend!
-
October 2023 by Kelly W
Would definitely recommend BNT to anyone in search for movers. Matt and Sal were great movers and Stacey was super responsive which made the process easy. Price was very reasonable too.
-
October 2023 by Lawrence M.
I think we can all agree that moving is very stressful. But I must say that BNT Customer Service and the Owner were very helpful and very accommodating, especially since we were under specific time restraints to moved out. There were a few glitches with closing dates on the house, but they worked with me every step of the way. Until moving day. It was confirmed the day before with customer service that our movers would be at the house between 8:30 and 8:45 am. Well, by 9:30 I began to panic! 10:30! 11:00! NO MOVERS! I called the office and cell number that was left with the contract package and was only able to leave a VM....numerous times! I called our Agent in shear panic mode, who luckily knew of and had worked with another moving company. He made some phone calls and bottom line, that Owner called me within minutes and was able to pull to together a crew and get a truck within the hour. That crew showed exactly at 1:00pm as said they would and started moving with only a basic knowledge of how big the house was they were moving! Coincidentally, it was about the same time BNT finally called to let me know they would be on their way. You could imaging that conversation! Their excuse was they had "call offs" that day and were short handed, and, "Didn't anyone call you?" "Someone should have called you." If someone would have called me I would have understood the situation and waited for them. No one called or returned any of my VM. It's been a week now and still no call, even to offer an apologize. You could imagine my disappointment, frustration and anxiety! I hope if anything, this will be a wake up call to stress the importance of COMMUNICATION, even up to the last minute.
-
August 2023 by Sue Y.
BNT Movers are GREAT! I used them to help me move antique wicker furniture to be restored. Randy arrived right on time, was friendly and professional, and contacted me to let me know the furniture had been dropped off successfully. Their pricing was very fair and Stacy was quick to respond with a quote. I highly recommend using them!
-
August 2023 by David Pritzlaff
We were very happy with the service provided by BNT. Professional, friendly movers. Would highly recommened.
-
July 2023 by Laura Tuffnell
Wonderful from start to finish - we have used them for both a local and long distance move, we had a last minute issue with everything fitting into our POD and they immediately got us a storage unit on their lot, their team loaded it up and it was completely hassle free. Polite, professional and Stacy rocks! I can't say enough good things about the BNT team!
-
June 2023 by Daniel Axelrod
Tony Bader and his team at BNT movers are quick, competent, communicative, honest and reasonably priced. They moved me four times over a 12-year span between 2011 and 2022, and I’m about to use them for a fifth time because I trust them implicitly. Sometimes their estimates are a bit high, but I’d much rather receive an honest price than deal with the bait and switch tactics of other movers. BNT has never broken or damaged any of my possessions because I’m always well-packed and prepared for them to move like lightning.Think of them as like master Tetris players, moving your possessions with rolling palettes, dollies and giant cardboard bins, as they minimize truck space. Yes, they will exercise due caution carrying items and packing and transporting everything with blankets and plastic wrap. No, they will not be your soccer mommy chauffeur, gently doting on each box like a juice-sipping child in the backseat. If you’re a responsible, reasonable person, you’ll be rewarded with a capable, conscientious moving company in an industry rife with nincompoops and deception.–Dr. Dan Axelrod
-
May 2023 by mike McLuvin
Several thieves under the employ of BNT. Extremely unprofessional and mostly criminal. Some also like to try and weasel hidden fees they can pocket as a tip.
-
February 2023 by Ree Ree
Highly recommended! From the first phone call to the office to schedule the move to the last items moved into the new place….professional service and care for my belongings! It’s refreshing to feel I got exactly what I paid for and then some! Will definitely use this company again if the need arises. I will also refer this company to friends, family and community. Great job! 5 star service!
-
September 2022 by Frederick Hawkins
The man who acted in charge kept telling my wife and i to tip more and he could adjust the bill. His name was Caldwell. He took advantage of my wife and I. Do not use this company.
-
July 2022 by Ann K.
unable to recommend this company the owner was nice and that's where it stopped. 4 men a truck and a van 10 hours was the quote 2 men for the house two for the garage and shed. My husband is a disabled vet I am 72 he didn't want me to have to do the move, so we accepted the quote of over 1700 dollars to move us 300 yards down the road two bedrooms an office and downstairs floor which was fully packed and ready to go 4 birds a garage which was full, and a shed. They arrived late complained about the new house demanded plywood for the truck which they never used. everything was packed and boxed except a few tools, The supervisor said the owner didn't know what he was talking about and all would start with the house but he said they would need a good sized tip if they were to continue or they would come back another day, my husband was beside himself so agreed 10 hours later less than half of the house was moved in on one truck they never used the van took them almost seven hours to load it. I had to move the bird stands the bird cages and birds stuff myself because of the hour fortunately we were only two sections away from the new house they came back -to the old house and sat around for 45 minutes telling us 10 hours where up what? less than 3/4 of the move in 10 hours they then loaded two big fish tanks because i complained and said if we tipped them well they would be back in three days to move the rest. Of course, they took the tip and never showed leaving me to empty the house myself and move the garage and shed by myself a four-man team SHOULD BE ABLE TO EMPTY A PACKED HOUSED IN LESS THAN FOUR HOURS. We called the office to complain the owner never returned our calls we received no acknowledgment of our complaint not an explanation or an apology which leads us to believe the owner of this business accepts and condones this behavior do not waste your time or money with this company they cannot be trusted the worst move ever could almost call it the move from hell... they were supposed to start at 9am they started after 12pm and it was midnight before our birds could finally be put to bed if it was a move to another city I could understand but the houses are less than a four minute walk apart we are still disgusted 6 weeks later
-
July 2022 by Beverly Withers
The move from hell. Brought small truck which couldn’t hold all belongings after seeing all to be moved. Paid price on contract but paid more when they returned days later for second load. Foreman first told me how much tip to give him and his men. One sat in my recliner and slept. Boxes labeled room locations were thrown into garage in new house. Screws for bed were lost. Legs for chaise lounge lost. Very rude and disrespectful to me after getting tips and food at end of first day. Refused to call me back when asked for screws and other missing items.
-
July 2022 by Mary Ellen Paglianite
Professional, respectful , very hard working.They did an amazing job for me.
-
June 2022 by Jennifer Barnhart
I was trusted by my mother to hire a reliable moving company to take care of her items as they are sentimental after just loosing my father. When I called the guy I spoke to was very nice, accommodating , helpful. I felt good going with this company. The day of the move , the movers were on time called to let us know when to expect them. They showed up very nice, got right to work and all was good. I had brought a TV box for the large 65 HD TV we had. It was heavy and I could not box it myself. They said there was no need to box the TV . Once we got to the drop off location. We were informed the TV was broken. But not to worry that we would be reimbursed for the TV as they are insured. They would be in touch with me on the next office business day. I was not , I had to call 3 times. After my 3rd call I was told they would mail me a check for $250.00 Well I don't know where to buy a 65" HD TV for that money. I am very upset with my experience and wonder if the TV was broken at all as we were not permitted to see it. I went from very impressed to very unimpressed with this company. It is a shame that companies no longer have integrity and that customers mean nothing.
-
June 2022 by claire335
Great company- 2 guys moved us from Scranton to Dunmore-really nice guys - estimate 2 hours & that is what it took. Guys even offered to do extra moving of my bins which I was going t o do myself.
