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August 2024 by eaglejacfix
I don’t know what’s going on at this bank but his it has gone downhill the six months questions to the customer are inappropriate like what are you gonna do with this money why are you taking it out and so on I was just there to cash a four dollar check from Erie Insurance made into two names for four dollars mine your four dollars and was harassed to no end I am leaving this bank as soon as I can they don’t seem to care about customer service from all the complaints I’m reading The last group of people in that bank were very friendly knowledgeable and it was a pleasure doing business for some reason they out left at once or were fired this new entity that took over his bank is horrible I don’t know what’s going on I’m leaving
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December 2023 by Amy Kelly
THANK YOU to Jessica for answering my questions regarding a fraudulent transaction on my card. Your thorough review of my account helped ease my mind. You had demonstrated the excellent customer service that I have grown to expect with your team at the Covington office. Thank you.
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May 2021 by Gary B
Friendly professional service. Always willing to help with any banking needs. Very knowledgeable.
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October 2020 by Gary
Friendly professional service. Always willing to help with any banking needs. Very knowledgeable.
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June 2020 by Gary Bacinelli
Friendly professional service. Always willing to help with any banking needs. Very knowledgeable.
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September 2019 by Anthony Lyon
I always go there it's my favorite spot in jermyn PA where I going to my bank
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August 2019 by Ernesto Los Grande
For those who are hindered by a fixed income head my warning! These people are monsters the branch manager plays the little ole lady so good she deserves a Emmy. Do yourself a favor and stay as far away from these animals as possible , more and more new people are moving into this area and if you was not born here then you are fair game, this place will hold your monthly check hostage if you try to leave and run penalties up on you, they learn how much you make and use it, these people are despicable predators, for those who follow my reviews you know how much I value honesty and integrity , it's our job as citizens to give a fair account of our experiences , sure most banks are bad but these guys take it to the next level preying on the disabled , the unemployed, and the retired is what they do , and "she" dose it well. They will steal everything from you, block you from using emergency aid that we so rarely get and they will ruin what's left of your life for mear kicks . This disgusting den of "professional thieves " will do all this with impunity and there is no fighting them on a fixed income, it's a hard part of being on a fixed income, people prey on the weak so don't be prey and go anywhere else but here. There is no humanity or decency with this corrupted branch, I really don't enjoy saying "I told you so"
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April 2019 by Steve Alexander
For those who are hindered by a fixed income head my warning! These people are monsters the branch manager plays the little ole lady so good she deserves a Emmy. Do yourself a favor and stay as far away from these animals as possible , more and more new people are moving into this area and if you was not born here then you are fair game, this place will hold your monthly check hostage if you try to leave and run penalties up on you, they learn how much you make and use it, these people are despicable predators, for those who follow my reviews you know how much I value honesty and integrity , it's our job as citizens to give a fair account of our experiences , sure most banks are bad but these guys take it to the next level preying on the disabled , the unemployed, and the retired is what they do , and "she" dose it well. They will steal everything from you, block you from using emergency aid that we so rarely get and they will ruin what's left of your life for mear kicks . This disgusting den of "professional thieves " will do all this with impunity and there is no fighting them on a fixed income, it's a hard part of being on a fixed income, people prey on the weak so don't be prey and go anywhere else but here. There is no humanity or decency with this corrupted branch, I really don't enjoy saying "I told you so"
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June 2018 by rpotts82
Best Bank EVER!!
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December 2017 by Jessica Gaitan
They really need to figure out policies. One time they unrolled all my change. Now I go in and they tell me it has to be rolled.
