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March 2024 by Mike Simpson
DM Darrell was very knowledgeable and professional with the replacement and installation of my car battery. He had myself and my little one, in and out within 10 mins flat. Highly recommended!
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February 2024 by Linda Kilian
Great,quick battery check and replacement!
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August 2023 by Regular FourZero
Placed order (and payed for it) online for store pick up. Arrived to find store employees had literally just given my order to someone else and there was nothing they could, or would, do about it. General manager of the store, Ben Crawford, who was called when store employees didn't know how to handle the situation, essentially blamed me for the situation and threatened to call the police to remove me from the store for causing a scene (I was not, I just wanted my parts or my money back).The person who was accidentally given my order called the store while I was speaking to the GM to say they'd received the wrong parts and would be returning them. If this hadn't happened, I'm afraid I'd have spent all day there trying to convince them that they made a mistake. Or maybe the GM would have made good on his threats and called the police to have me removed. Ultimately, after an hour of protestation, I received a refund, a $25 gift card, and an apology from the GM. Needless to say, I won't be shopping here again.
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July 2023 by Derek Jones
Good prices on auto parts. Usually there's a 15% coupon
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May 2023 by Arthur DeSalvo
After many parts stores they're the only store that had the tool I needed
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May 2023 by Andrew W.
I recently had the pleasure of visiting Advanced Auto Parts and Battery for the first time, and I must say I was thoroughly impressed with my experience. I came in needing to replace my car battery and was pleasantly surprised by the outstanding level of customer service I received.The store associates were incredibly helpful in finding me the right battery for my car make and model. They even showed me a few different options that would fit my budget. Thanks to them, I was able to save some money, which made my shopping experience even better.The staff at Advanced Auto Parts and Battery were extremely knowledgeable about all the different products and services provided at the store. They gave me plenty of information on how to maintain my new car battery to ensure that it lasts as long as possible. Their expertise made me feel confident that I was making the right purchase.What really stood out to me was how quickly they were able to meet my needs. They were able to locate the correct battery and install it in my car with such efficiency that I barely had to wait at all. I was in and out of the store in no time, which was particularly important for me as a busy professional.Overall, my experience at Advanced Auto Parts and Battery was outstanding. The staff was so friendly, helpful, and knowledgeable that I immediately felt at ease. I am incredibly grateful for their help in finding the right battery for my car and for saving me money in the process. I am looking forward to returning to the store for future needs and highly recommend them to anyone looking for quality parts and service.Be sure to ask for Kevin! He's the best!
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March 2023 by Phil Crawford
There's a gentleman here I've only seen working nights, who is particularly helpful, and is actually knowledgeable.He's not the normal bigbox parts store clerk, he can actually help you solve a problem.
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December 2022 by Tonygio77
Good, friendly service. Very helpful.
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September 2022 by Mike Crawford
Great staff. Very helpful and super friendly! Thanks again Dan and Will !
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September 2022 by Bryan Guffey
Good place to shop, employees are friendly and helpful
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April 2022 by Anyone Uknow
Natalie was terrific and helped me out twice in one week. Great staff and always willing to go the extra mile. Thanks Natalie!
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April 2022 by Brady MClouds BIER
After being sold the wrong caliper 2x from the Butler location I proceed to take my business to Autozone in Cranberry and since I’m in Cranberry and Advance will return parts from other advance auto stores one would presume that it wouldn’t be an issue to return the item as long as its in the original box and has receipt …mind you this was a front passenger side caliper and I needed the driver so it was never installed I opened out of the box saw I couldn’t use it and put it back in the box. Anyways I get to advanced proceed to return said wrong caliper and the gentleman behind the counter tells me the part looks used and he can’t return it . The very same part I was sold no more than 6hrs before and was on a shelf prior and never installed. Well needless to say I was considered an “ELITE SPEED PERKS” member and advanced auto will no longer be receiving my patronage.
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April 2022 by Calvin Turner
Was just recently there and let me tell you they all the seem to not like their job much at all! LSteven was really quick to come and help figure out why My car isn’t starting after the manager pulled it out and tried solving the main issue which manager was a nice guy as well was very quick and was as helpful as he could be! There is 1 employee there I forget his name he’s taller hair is always slicked back always seems to have a attitude and issue with everything wouldn’t recommend going to this location!
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February 2022 by Ron Darak
Had my battery tested. Guys were really friendly and seemed knowledgeable.
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February 2022 by Bruno Mastroianni
Needed a battery replaced. Great friendly service.