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March 2024 by Tim
Great place to rent a car!
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March 2024 by Mike Khosraviani
Great staff abd courteous people work here.
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January 2024 by John Simpson
This car rental agency is the sister corporation to Budget rental car agency with BOTH located in the same building. I rented from Budget and have already provided a review on that facility and operation. There is no need to provide a review on this entity.
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December 2023 by Bradley Abramson
Armando came in clutch. Definitely recommend this location since they didn’t try to nickel and dime me. Called me when issue extending trip
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November 2023 by Graciana Love
Terribly inconvenient service. When booking with Avis online, it says clearly on the website driver can be under 25 for an additional fee, I made my reservation and when we tried to get the car the said they cannot because I’m under 25. So they completely screwed me over.
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July 2023 by Wesley Pinchot
After only a brief, seated wait, we got a great car!
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March 2023 by Megan DeLancey
I picked up a car from this Avis on February 8th and by the time I got home, the rear passenger tire had low pressure. Since Avis was already closed, I put air in the tire hoping it was just a fluke. After putting air in the tire multiple times on the evening of February 8th and the morning of February 9th I tried to contact Avis to get an alternate car. However, after spending an hour trying to get through to the Cranberry Avis (no one was answering the phone) and 45 minutes being transferred around and disconnected 3 times with Avis Customer Service, I was forced to make alternate travel arrangements as I needed to leave for my trip on the afternoon of February 9th.I stopped at the Cranberry Avis to tell them I would be turning in the car early one my way out of town and requested a refund for the days I would not be using the car since I had to make alternate travel arrangements. The desk agent at Cranberry talked to the manager on the phone who said he would issue me a partial refund. Five days later and I still do not have a refund on my credit card for turning in the faulty car early. When I tried calling the Cranberry Avis on February 13th I was told to call back on the 15th when the manager would be in.This is the second Avis car in less than a month that my husband and I have gotten from Avis (one with a cracked rim in San Diego and this on from Cranberry Township). Additionally, I just realized Avis charged me for fuel even though the car was returned full. Because of the issues with these cars and the terrible customer service experience I had with the Cranberry Avis, we cancelled our rental with Avis for an upcoming trip and will be using other car rental agencies going forward. We will also be cancelling our Avis President’s Club membership and will explore loyalty programs with another rental company.
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January 2023 by Parikshit Hazra
Please read the receipt carefully if returning car here. They charged me for fuel even after I returned the car with full tank, and did not buy prepaid fuel. When I went back, they removed the charge. They provided some meaningless excuse on why it was charged in the first place. On top of that, I was charged $130 for 1 hour delay in returning the car, when they had put a board on the door stating they would be back after an hour. I went back after an hour and they said I was late! Seriously?
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November 2022 by T Moon
I was in and out without a reservation. Great service I will definitely be back.
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October 2022 by Bre Ferrand
Convenient, friendly, professional, efficient. Great vehicles.Recommend and will use again when visiting PA?
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October 2022 by William Gaffey
Kudos to Casey for making a difficult situation very easy to deal with. Much appreciated and excellent customer service.
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September 2022 by David Bailey
The management and employees are very friendly! The cars are very clean and well maintained. The Manager gave me a free upgrade without even asking. This Avis is a "FIVE STAR" rental agency! They are a great representative to Avis......I highly recommend them!
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September 2022 by Armando Marcantonio
Count on Avis Budget for all your rental needs… the competition is non existent. If you need a ride, Avis Budget has your back!
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August 2022 by Josh Albert
This place saved me so much trouble for my weekend trip after enterprise absolutely failed me. Avis is top tier, they got me in same day within minutes of me being screwed over at enterprise, The gentleman and lady at the counter were so nice and professional and had me on my way so quickly at a waaay better rate than enterprise too in just as nice of a car! 10/10 Will definitely rent from here again and recommend to anyone!
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April 2022 by Justin Hunter
My fiancé and I were stranded after my car broke down and the enterprise down the street dropped the ball and didn’t have anything for us to rent after showing available inventory. Not only did we get a car, but we got upgraded for no extra fees. We are very grateful for our easy experience here after a very chaotic weekend.
