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March 2024 by Nicole Rogers
Nice people and fast service. Simple withdrawal process.
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September 2023 by Lori Sue
URGENT.........STAY AWAY FROM ANY BANK OF AMERICA!!!!They shouldn't be called a BANK! Should be called FRAUD Of America!!!! Brought a deposit to this bank of $25K on the 16th from a personal Savings and Loan Account. Branch Manager, Herb, wanted to take a picture of it from his phone and make my deposit. I refused, and said I would wait for the one and only teller to make the deposit as I wanted a paper receipt of deposit. Note, teller had nobody at her window, it was 9am, (Bank Opens at 9am). She was running her drawer through the bill counter. Also, requested to order deposit tickets .Herb proceeded to offer me a stack of blank deposit tickets.At which time I refused and re asked to order deposit tickets with the my account information on them and that I would wait.I did not ever get to make my deposit with the actual teller.However, Herb handed me a receipt for my deposit as well the receipt for the deposit tickets that he stood in the lobby and ordered. .Fast forward 6 business days!!!! I received a letter in the mail TODAY (08/22/2023) that they were holding my deposit until 08/25/2023?? Mind you, this deposit was a cashiers check I had drawn from our personal SAVINGS account. No mention of holding check on my printed receipt and literally almost a full week later, receive notice that its being held until the 25th! I reached out to my savings bank first. BANK OF FRAU, never bothered to contact another local bank that's a few miles away, refused to actually. A formal complaint with the State and Federal Government Comptroller's office has been filed. Oh, and by the way... This site won't let you post without a star. They don't deserve even 1 star.
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June 2023 by George Siegel
I had great experience at this Branch. I was extremely impressed with the manager and teller and technology. The employees here were very professional and polite and provided excellent service. I don't think it's possible to have a better experience at a bank.
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March 2023 by zhengri he
The first visit to this bank was very good. But when I visited the bank this time, I was dumbfounded and just came out. If you treat me like this, I don't want to work here.
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September 2022 by Christopher W
Don’t think of this place as a regular branch. There’s nothing that can’t be don’t online or at an ATM. If you are too stubborn to use those and need to see someone to do you transactions then yes, there will be a wait. However scheduling and apt to meet with any of the associates is a great experience.
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September 2022 by Deenisha Jones
One of the nicest bank staffs I’ve met.
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May 2022 by Loree
This branch is the worst. They have one person working at any given time. So there is always a wait no matter what point you go there. Most times when you try to call, no one answers, and when they do they make it a point to say they can do nothing to help unless you go in person and then wait. The 800 customer service line is even worse. The reps are rude, you will get transferred more times than you can count. So you go round and round with no results. If you have time to just waste, then this is the place for you, you'll love it. lol
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March 2022 by Ellen Kretchmar
My review is singularly based on the ease of using ATMs. There is a drive thru atm and two atms inside the lobby. Making a deposit of 75 or less currency bills is a breeze! And it emailed me a receipt. Impressed with the newest technology ATMs. Note: the Only entrance is one-way on Route 19
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March 2022 by Gabriel Bloch
The employees were extremely nice and helped me with my problem very quickly.
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March 2022 by Brian Stevens
Worst location of a Bank of America that I’ve ever been to in my entire 30 years of banking with Bank of America.
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February 2022 by Joshua Christ
If you need to deposit cash in person and not into an ATM you're in for a real treat. There is only ever one teller on the staff of 4 in store. So if the teller is busy you could be waiting over 30mins to HAND A BANK MONEY. They literally have 3 employees sitting on tablets at the moment. One guy stands at the door with a tablet like a concierge, directing you to wait in the lobby. This is by far the worst banking experience I've had.
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February 2022 by Daisy S.
I hate the new style of banking, one teller only. One day I'm sure there will be no tellers. Depositing cash is always such a wait here. I had to change banks when I moved out of my home state. It makes sense to have a bank that is all over the United States but I miss the personal experience you receive from the smaller banks. I hate depositing large amounts of bills in the atm because it only takes 75, honestly the counter in back is no better , it's seems cheap and always gets jammed. I have no patience depositing cash here. The employees are all nice but I hate going here it takes 30 mins out of my day every time just to deposit my tips for the week. It's terrible.
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January 2022 by Ike I.
My review is singularly based on the ease of using ATMs. There is a drive thru atm and two atms inside the lobby. Making a deposit of 75 or less currency bills is a breeze! And it emailed me a receipt. Impressed with the newest technology ATMs. Note: the Only entrance is one-way on Route 19.
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March 2021 by Burton Hunt
Not open when it listed long wait times when they are open ..
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February 2021 by Mary D Kinney
What is it that you wouldnt listen to the client Bank of America how dare you take the word of a obnouyious stranger that doesn't really know the person that they're talking it's not an joint account that they don't belong to and how can you do that people who are honest people I'm an honest person I've been a valued customer since 2007 and you let some guy walk off the street or some woman come in to your office and say I'm a joint account to this person word. why they say that because they know how to break into your homes use and unlawful badge. Well maybe you'll face charge for listening to them.I expected my pin number the mail found you sent elsewhere .It goes to Mary Delores Kinney 1235 elm st Meadville Pa 16335..NO I AM NOT CLOSEING ACC OF THEM OR YOU JAKE -RENNEA..
