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March 2024 by Dustin Cichon
Terrible customer service and extremely rude. Make you feel like an idiot when you ask questions. Dog barking in the back so you have to shout, heaven for bid if you ask what they said. My moms hard of hearing, so between speaking through glass and an animal barking it was tough for her to hear. I forgot my insurance card, so we were asked to email it. Instead of letting us know that if you have yahoo you would have to send it to a different email they just say they didnt get it, only for us to try again. Lead with that next time, its not like its not one of the most widely used emails there is. I work in customer service and I get people have bad days but clearly by other reviews this isn’t a one off, go anywhere else but here.
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January 2024 by James Long
Cassie went above and beyond to help us. My wife is on oxygen and has trouble moving from the car to the office and back. Cassie came out to the car and conducted everything outside so my wife didn't have to lug the tank back and forth! She is the definition of excellent service and going the extra mile! Thank you Cassie...
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December 2023 by Michael Milochik
They always been very helpful for me since I always to late to mail registrations in.
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November 2023 by Ivy Evanichko
Cranberry Messenger Service is not a DMV office. They handle title and tag transfers for PENNDOT. NO DL SERVICES.
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August 2023 by Ed B.
These people are tremendous!!! Time after time they have solved seemingly impossible issues since we have moved here. From PADOT issues to Erie Insurance issues and beyond, they are courteous heroes! Don't hesitate to take advantage of their awesome service!
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July 2023 by Kristina Wiegand
Really awful, rude customer service. Hours on website are not correct. I always try my hardest to support local, but in this case you’re better off going to the UPS down the road to get something notarized! Don’t waste your time!
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July 2023 by Branislav Golic
I can’t speak for others but I was satisfied with their service. We were there this AM and the title transfer was done in no time…
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June 2023 by Loch Zoch
After wrongly being told by AAA that a title transfer requires a Bill of Sale in the Commonwealth of Pennsylvania, I came to the Messenger Service for title notarization and registration. A few signatures later and I walked out with a license plate.
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March 2023 by Daniel Robinson
They don't even answer their phones. Just like dmv
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March 2023 by Scott Spangler
I'm a new resident who just registered his vehicle at this location and it was a very easy, pleasant experience. The staff was very nice and the process was quick and easy.
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March 2023 by John Simpson
Utilized these folks to renew the registration for my car after overlooking my renewal for a month. Service was quick, courteous, and congenial. Kirsten had me processed through in 7 minutes.So, so far so good. Wish that they had a location open closer to the central North Hills area.
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March 2023 by Nicholas Davis
Online hours incorrect. Current hours as of 12/12/22 are m-f 10am-6pm
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March 2023 by Heather Speece
Excellent service. Kirsten was extremely helpful and went out of her way to assist us transferring plates, registration and title. Would highly recommend Cranberry Messenger Services.
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March 2023 by Tim Namath
I had a great experience here. Although the staff appeared very busy. They all were working fast, hard, and efficiently to help all guest. Special thank you to the site manager for going out of her way to assist me. Great job guys & gals, keep up the hard work, we appreciate you.
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March 2023 by Brian Bender
Great place the employees are awesome and care about taking care of your needs