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December 2023 by Robert Troutman
Nice store
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September 2023 by Wendy Berlin
Great job u all do
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July 2023 by Trevor Reed
Great cricket store everytime I go here they are always kind and helpful
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November 2022 by Cleatus Van dame
Great service. Alex was super friendly and helpful. Will recommend to friends.
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November 2022 by Chris Smith
Love this store! Always friendly and helpful.
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September 2022 by Cameron Russell
God awful customer service. It’s as if they don’t want any money. Highly recommend someone more professional.
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September 2022 by Carrie Wurster
Service has been out for everyone I know in the Oil City/Seneca area and other parts of Venango County since last night. When anyone calls the local store, it goes to voicemail and it tells you that the box is full and instructs you to hang up. Cannot get anyone to answer the phone. When people have called customer service line, they are told that there are no problems. Currently looking into other providers because I need a reliable service so I'm able to make and receive phone calls and texts .
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August 2022 by devon porterfield
Store is supposed to open at 11 on Sunday got there a little after 12. Called the store no answer. Lights were on and office door was open. Had time for lunch and different things. Stopped back after 1 still not open. Upgraded a phone the previous day and had gone to upgrade a second phone today. Very dissatisfied with my service today
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July 2022 by Ally R
Awesome employees! Very helpful and educated! I seen some customers that were not as pleasant and understanding knowing staffing is short a lot of businesses now a days and you could tell they did the best they could with what they have! Wish others were as patient and understanding! Sad when people treat the people who work for a place bad even if it’s out of the employees hands! Definitely would recommend! Kindness goes a long way people!
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July 2022 by Tim Exley
Worst store and bad customer serviceBought gorilla glass there with warrantyNow they say I had to register it online to get warranty...my brother and his wife were there and they never said I had to register itThe person I bought it from lied and said she said that she told us we had to register it...
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June 2022 by Amanda Gilmore
Waited almost a half hr past the time employees where supposed to be back. Noticed that there was several other people waiting as well. Ended up getting sunburn and employees seemed annoyed that people where there and impatient. I don't blame anyone even myself for being upset. Tried for days to call to ask about phone service and issues. However each time I called it just rang or was pushed straight to voice-mail.
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April 2022 by Amy Harrington
The Franklin store is awful!! two girls that work there for the last year, as she stated to me, are rude, unhelpful and uneducated!!Get a supervisor so these two girls can do their job and not sleep or leave for lunch. Store does not close for their naps or lunch!!
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April 2022 by clara Swoger
I didnt go i was next door
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April 2022 by Nathan Deshner
This pandemic has the store closed.
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April 2022 by Lisa Plummer
Sign on the door says open, but all the lights are out, Front Door locked, and whoever's working is sleeping with the back door open. The phone number on the sign said to contact the store for blah blah Covid, we’ll I did and the number said he was busy assisting other customers..So much for buying our family new phones & adding my kids on Cricket. You missed out on 4 new phone sales (plus accessories) and adding 2 new Cricket plans. SMH.. ?♀️
