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October 2023 by Clara Fezza
Came out to give estimate, a unexpected family matter happed he could not get in to give estimate. Called several times to see when he would return., only to get screamed at by Mike saying they were busy and he hung up. Not a company you should do business with
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October 2023 by Jim Graf
Good company, their work speaks for itself
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March 2023 by John Flynn
Day before Christmas I had frozen/burst water pipe in my residence. Called firedex for water mitigation and cleanup. 4 weeks later, Mike arrived at my house to evaluate damage. I asked for estimate of cost and scope of work. He never got back with me, and did not return numerous phone calls, voice messages, and text messages. After 3weeks, I called another water mitigation company and they were able to come out the following week to do the job.
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February 2022 by MIKE DIVOKY
Very quick responsesService: Water damage-related cleanup & repair
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October 2021 by Kym Hamme
I would not recommend this company to anyone, not even my worst enemies. Very unprofessional and added insult to injury to me after my house fire in July, 2020. They began work September through December, 2020, then disappeared for several months. They neglected to return phone calls, emails and text messages. The work they did complete was great, but left many jobs incomplete. I filed complaints with the BBB and PA Attorney General, only to be told by the company president that they will be filing suit, instead of explaining to me of what additional charges were for. I don't understand their spreadsheets, out of ignorance. Do NOT use Firedex of ButlerService: Fire damage cleanup & repair
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September 2021 by Kym H.
I would not recommend this company to anyone, not even my worst enemies. Very unprofessional and added insult to injury to me after my house fire in July, 2020. They began work September through December, 2020, then disappeared for several months. They neglected to return phone calls, emails and text messages. The work they did complete was great, but left many jobs incomplete. Refused to give me scope of work done, and charged me for additional work without any explanation. I filed complaints with the BBB and PA Attorney General, only be told my the company president that they will be filing suit, instead of informing me of what the additional charges were for and refused to provide any documentation. I repeat - do NOT use Firedex of Butler
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November 2020 by Matt Schneider
FireDex of Butler has always been there when I needed them. From restoration to construction, they have professionally performed several jobs for me. I would highly recommend this company for their service, expertise, and value.