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October 2023 by fates desire
My mum got me a rose gold Opal necklace for my birthday but two weeks after having it the necklace chain slipped from my neck, broken. The lovely people at Kay replaced without a second thought. I really appreciate them and their customer service.
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August 2023 by Kori Shoup
Excellent luv this store snd the employees r wonderful..
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August 2023 by Nichole Reed
Customer service is great! The gentleman that works there is very nice and answers any questions you may have.
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August 2023 by Nikki Rehberg
Customer service is great! The gentleman that works there is very nice and answers any questions you may have.
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June 2023 by Kylee Harmon
I had an awesome time picking out a new engagement ring! Pat was very knowledgeable, and helped me and my fiance pick the perfect ring for the day. He also helped us add to a wishlist for future purchases!
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June 2023 by Cathy Johnston
Kay Jewelers does awesome work!
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June 2023 by Arlyn Grunick
Friendly place and beautiful jewelry!! Rhonda and Pat will go out of their way to make sure your needs are met!!!
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June 2023 by Gabrielle LaJeunesse
So friendly and knowledgeable on everything!! Offered all the help we could ask for!
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June 2023 by Cheri Switzer
Stopped in the Seneca store to have my ring inspected and expecting them to keep it for repair as a prong was bent, but they were able to fix it on the spot. In and out in less than 15 minutes. Great customer service ?
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June 2023 by Mary Caratelli
My ring was careful cleaned, inspected, appraised. This was a pleasant experience. The employees explain everything in detail. They are very knowledgeable.
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June 2023 by BA Haubach
Love this store. Had my rings sized they did a beautiful job and very quick service.
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June 2023 by Deb Hinderliter
This is the only store that I shop on a regular basis. The employees are amazing and great at greeting you on a first name basis when you walk in. Highly recommend!
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June 2023 by Cassidy Beach
The employees are absolutely nothing but wonderful and helpful. They are quick and very informative about policies
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February 2023 by Debbie Davis
I love all my jewelry I got from this Kay’s store. Excellent quality. Everyone has Always been very nice & helpful. I highly recommend this store. ❤️
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July 2022 by Sherry Kelly
I stopped here today and I must say the Two ladies there were absolutely not interested in my business. They would not acknowledge me at first then when I asked for a specific item they had no info for me to review. They are not knowledgeable at all and very rude. I will drive somewhere else spend my money.
