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January 2024 by Tyler Culp
Super fast, super friendly support. Blew a tire and got it replaced and mounted in less than 30minutes. Good and cheap support is HARD to find. These guys hit that mark. Would HIGHLY recommend!
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January 2024 by Jeff Peterson
NTB in Cranberry Twp is first class all the way! Bob was fantastic and a pleasure to work with from beginning to end. And I love the new tires and ride. Don't go anywhere else, and even consider traveling to this location if you are fairly close. Knowledgeable, honest, quality work, and friendly....stop reading and go here!!!
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January 2024 by Edward (Kxracer18)
The guys at Cranberry are super awesome! They were able to get my car in, on short notice. Bob was super helpful and explained the alignment process for me to understand. The guys in the back worked fairly quick!
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January 2024 by Jillian Kubiak
This NTB is the absolute best!!!! They are knowledgeable and treat customers like family. Very honest and won’t just shove part at your vehicle. They take their time to solve the issues in an efficient manner.
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January 2024 by Emily Bebout
Amazing shop & customer service! First time I’ve ever gotten something done on my car and didn’t feel like I was taken advantage of!! Also excellent time management!
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December 2023 by Dawn Coates
Love these guys! They take great care of their customers! Go and see them. I have had them put tires on my Escape and my mom's outback.
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December 2023 by Malia Humphries
Amazing work and customer service. It was my first time replacing tires, so I came into the store a bit unsure. They provided a low price, amazing tires, a perfect installation, and did a good job explaining the process to me, and answering any questions I had. My car drives significantly smoother, and the tires are just what I needed for slippery roads. I’ve had no issues after my visit whatsoever. Highly recommend! Thank you for the help! :)
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December 2023 by Michael Tillery
Joe and Bob helped me a ton today. I have to go out of town and they were able to get my tire patched up so I didn't have to rent a car. Greatly appreciated.
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December 2023 by Josie Tompson
Super easy to schedule and work with! Guys we’re really nice and I’ll definitely be going back for everything else on my car! Thank you!
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December 2023 by John Binz
Super knowledgeable and friendly staff. They really go out of their way to help you out.
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November 2023 by Nancy M.
If I could give a -10 I would, but when its the best I can come up with. I called at 8 AM in the morning explained specifically the part that I need the year the model the make everything yeah we have that part. Do you want to come in at 12 or one? I said 1 o’clock awesome so I short myself two hours of work and leave there to say we don’t know that part the one guy was rude as heck just said sit, will be with you. Then he told my husband we don’t have that part and we both address the guy Xavier that we spoke to on the phone at 8 AM did you or did you not say that you have that part he wouldn’t respond asked him again yeah, I did say that. Then the mechanic worked on it and tried to rig it is as he said to keep it going. he turned it over 15 times. its perfect ! when I left I said I better not have to walk back in here or it’s going to get ugly well it did. I walked out to the car didn’t start then he’s taking a hammer to itstart we finally got it going and they offered no apology, nothing I will never ever ever ever be back. Dweedle Dee and dweedle dumber. They should not be behind the counter or anywhere in that facility it’s atrocious. and this was the Beaver Valley Mall location in Monaca. I spoke to somebody in Cranberry, and they were very well informed and professional. Cost me 2 hours of pay. PLEASE take “battery “ off your sign. You are not battery worthy.
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November 2023 by Dan Mardis
Set an appointment for Sunday 11/19 at 11am online. Store hours show 9am to 5pm Sunday. I arrived for my appointment and NTB isn't open. This is not acceptable IMO.
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November 2023 by Scott
Great for tires. Terrible for alignments. They came back after a few minutes to tell me they can’t finish the alignment. My steering wheel was then off center by 45°, pulls to the right and I was destroying the tread on one tire amongst other issues. My vehicle was returned in worse shape than I when I gave it to them.
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May 2023 by 327bealsonwheels
Great experience, I needed sway bar end links replaced, I removed the first one and was unable to remove other side. They used my part and gave me a great quote on new tires. I made the appointment for the tires after paying for the end links replacement. They also did an alignment when they put new tires on since the end links were replaced. A few days later the valve stem failed and they replaced it immediately. Great service, highly recommended
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April 2023 by Avery Festa
Honesty is probably the best quality for an auto repair shop. I trust NTB to give me honest evaluation and estimates.
