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March 2024 by Daniel Ligman
Terrible experience at the groomer here. Bottom line, they gave our dog a $70 works package when all we asked for was a nail trim and grind.Even though when my fiancee dropped our dog off and specified several times that we only wanted a nail trim and grind, without explaining the services she was signing for, the manager of the grooming salon put a piece of paper in front of her to sign to consent to services. As directed, she signed and when I went to pick up the dog it turns out we got hit a $70 charge for a whole package of services we didn't ask for.The store manager was not meaningfully helpful in making the situation right, basically saying they completed the services and we signed the form, so there was nothing she could do except provide a $10 discount.Future customers beware. Regardless of what you ask for, you have to be careful about what you sign with them. Otherwise, you might walk out of there with your wallet a lot lighter than you thought!
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February 2024 by Lee Douglas
Nice people and pets
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February 2024 by Lorraine B
Store was fine but they stopped carrying Rachael Ray cat food so I won't be back. They carry the dog food but not the cat food.
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February 2024 by PL- C
Full selections of fish, dog, and cat supplies. Live tropical fishes and dog and cat food.
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December 2023 by Mae
Not usually a good experience. I feel terrible for the employees because it's usually the (I edited out the bad word) manager creating the problems for them!
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December 2023 by HollyRNBSN
Excellent grooming services and store experience as always!
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November 2023 by Blakley Evans
We went to get our cats nails clipped for the first time and Katie (I think this was her name) was so kind and sweet to both of us. She was incredibly gentle with our cat and we will be coming back. :)
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September 2023 by Edith Wakeley
The person that reviews the information for cat adoption is very condescending. Treated me as if I was a liar on my cat adoption application. I understand being cautious. However, I have rescued cats my whole life and have a great relationship with our cats vet. The tragic part is a homeless cat sat in a cage alone while the person reviewing the application played games. At least call and tell me I wasn’t accepted. Maybe she was scared to because she had no reason to deny me. Except for the fact she didn’t like me. I can’t help but conclude it’s because I have a TBI and she didn’t find my answers fluent enough. Which is prejudice.The tragedy is for the cat!When I first met the cat the lady assisting my daughter and I even complimented us on our interaction with the cat. She genuinely liked how the cat interacted with us.Sadly prejudice against different types of people runs rampant.
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September 2023 by Dana Flaherty
Nice place to shop. Clean store and helpful staff.
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August 2023 by Jena Marie
I took my dog here today for her first grooming experience. She's a 2 year old 100 pound dog, and due to being a pandemic puppy never got a chance to go to the groomers. We recently had a mobile groomer try to do her grooming but due to a few circumstances wasn't able to, so we thought we'd try PetSmart being that we'd taken our older dog there prepandemic for pawdicures. Zoe did the grooming today and was very sweet upon our first meet, explained everything that the appointment entailed, took special considerations for my dogs skin and coat as well as altering the order of what is usually done to best suite my dogs needs and help her through the experience. Everything went off with a hitch and my dog is soft, shiny, and smells great! I already booked an appointment with Zoe for my other dog and will be booking with her from here on out. Thank you so much ❤️
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July 2023 by Matthew Bodden
Our house burnt down and we needed our dog groomed cause of the smell and soot and not only were they nice enough to pay for his grooming out of pocket but they also bought him a few things to replace his toys and things lost in the fire
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July 2023 by C K
Not bad , shelves were kinda bare in the reptiles section!
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July 2023 by David Rush
The people working there were nice but not very knowledgeable of the fish n stuff they had in stock. Some of them don't seem like they would know a goldfish from a piranha or the difference between a pleco or a beta
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April 2023 by Adie K
Good selection of food for animals with sensitive systems and allergies. Always able to get in and out quickly. Checkout is often speedy as well. We can usually get in and out quickly.
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March 2023 by Nate L
i bought my emotional support goldfish from this store and it was the best experience of my life. everyone was so helpful and they recommended the best goldfish ever. his name is Bartholomew and he now is a CFO of a fortune 500 company. 10/10! also he goes by bart now and will become aggressive if you call him by his full name
