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November 2025 by Julie Kulp
The tech solved a problem with my Apple Watch in 30seconds that 2 trips to the T mobile store couldn’t figure out. They also fixed our IPad screen at a reasonable price.
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November 2025 by Cecilia Urcino
Horrible service makes you wait weeks just to tell you something simple and then over priced for repairs 1 star service forsure
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November 2025 by Uriy
Unprofessional, gave the run around and then finally diagnose the laptop after 3 weeks. To say it was water damage. Do not recommend their services
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November 2025 by Uriy Labovskiy
Very unprofessional, took 3 weeks for a Diagnosis on a laptop that had damage that shouldn’t have taken 3 weeks to look at. Gave me the runaround. Had to purchase a whole new laptop cause it was taking so long. I do not recommend. Will never use their services again.
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November 2025 by Official Banzo
Terrible service & took way to long for info
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November 2025 by Miah Bible
terrible customer service. it’s like they’re only good for repairing screens and very minuscule problems. communication is beyond terrible, you’ll have to call for updates. staff is very passive aggressive once you question their business practices. i would strongly recommend going to a different place for repairs
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October 2025 by A R
Service was ok. they fixed the problem. But no discount after they repaired the USB C port for the second time in two years. $450 in two separate repairs is too much for an iPad. I'll try to fix it myself next time.
Edit after seeing reply by Rotten Apples: I expressed this concern even initially, but yes, I reluctantly agreed feeling I had no choice. I did tell them even initially that the original repair seemed to have an issue with resistance but was given no allowance for that. NOTHING was jammed into the port--I'm pretty careful with that kind of stuff. They were courteous and competent. We just disagreed on their giving me credit on their prior potentially improper repair (which in fairness I did not bring to their attention at that time as I should have)
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October 2025 by Courtney Hunt
Rotten Apples is named appropriately because they are certainly rotten. Less than 30 days after my son paid them $470 to fix his Macbook screen, his screen turned black. Greg cited “accidental damage” in his own opinion, which most certainly did not happen. They will not honor their 90 day warranty, and basically accused my son of lying when he told them he didn’t damage or drop it. They either sold him a piece-of-crap screen or provided crappy workmanship or both. I’m also seeing similar problems encountered by other customers on here. I strongly advise against using them and have filed a complaint with the state Attorney General’s office.***Updated 10/15/25*** After reading Rotten Apples response to my review - I would like to add the following: #1) It makes absolutely no sense to claim that the screen crack occurred outside your store. My son noticed the screen crack at home and drove the computer to you. So are you implying that he drove a perfectly fine computer to you and then dropped it outside of your store before bringing it into your store to ask for a repair? That is a ridiculous claim to make! #2) Also I am attaching a screenshot of the letter from the attorney general. They stated that they can't force you to comply - they did not agree with you. #3) Their letter is dated for February yet you waited until October to reply. You did not just receive their response. #4. I'm also attaching photos of his laptop that you claim he dropped and damaged (which he did not). Please tell me where this damage appears? Your false claims just prove your dishonesty further.
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October 2025 by Tina Been
Absolute the best computer repair service. Quality and timely service, professional staff. Thank you Greg!
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October 2025 by Mike Bontatibus
The team here was professional, explained the potential cause of the issue, then explained the issue once they fixed it.
Phone is back up and running great. Thanks!
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September 2025 by Alice Hanlon
Staff very kind and helpful. Answered all my “dumb” questions. Able to transfer all my music from OLD iPod mini to my iPhone. A service Apple does not provide. Completed work in timely manner.
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June 2025 by Payton Engelken
Amazing! Walked in and they fixed my iPad charging issue within minutes!! I had gone to 3 different stores that said they couldn’t fix my iPad before coming to this store. The worker was very nice and explained the issue to me clearly. 1000/10
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June 2025 by Leah Anderson
Great experience having them fix my screen in the same day. Phone works great!
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May 2025 by Scott Serene
This is the place to go for any phone or iPad issues. Don’t buy new !!! Repair. Owner is awesome and super fast friendly service. Highly recommended!!!!! THANKS
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March 2025 by Lee Anne Amrhein
I’ve used Rotten Apples on multiple occasions and have always been happy with their work. Their staff is very nice and professional.
