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September 2024 by Lori Rupinski
Olivia at the Cranberry location was absolutely fantastic! She was extremely helpful, knowledgeable, and pleasant to work with. I would definitely recommend Splash for home improvement and design projects.
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September 2024 by Ben jammin
The designers here are very snotty. I have sent multiple customers in the past. No more, the bad attitude of the designers has made my customers angry and, in return, also me. I have been sending customers down to Oasis's showrooms on Babcock, and they are more than helpful minus the bad attitude.
Nickalus supply is great. They are very helpful.
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February 2024 by Lisa S.
Had a fairly positive experience during the first visit to this showroom to look at kitchen faucets. Made a second visit to make the actual faucet purchase and received brusque and dismissive treatment from Emily. It was getting close to closing time. Apparently, her mind was on other things besides my $2,000 faucet purchase. Bottom line: If you cannot treat me as a valued customer, then you do not deserve to earn my business. I walked out and made the purchase through one of the manufacturer’s authorized on-line dealers. The on-line dealer was professional and more knowledgeable than the Splash representative regarding the product and associated lead time. The on-line dealer has also made multiple follow-ups regarding my order.
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February 2024 by Dan F
Bought a Duravit bathtub here, had it installed and once it was installed, noticed a small blemish in it. Had to travel for a few months for work and then upon getting back, reached out to Splash to get this addressed. Took 3 attempts to finally get a hold of customer service to get the blemish corrected. Customer service claims to have contacted the manufacturer and that it's not under warranty and Splash cannot do anything about this for me. Also asked for a copy of the warranty since one was not provided with the tub. Customer service failed to provide this and said the manufacturer contact would reach me, which never happened. I cannot recommend doing business here based on their lack of customer service and inability to address issues for customers.
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January 2024 by Casey Conroy
I've had an amazing experience over the past year working with a few departments. Lauren was amazing with her help and advice on bathroom materials. Lyndsay was so efficient and creative when it came to our cabinetry needs and layout. Harlee made picking out my hardware an absolute breeze! Anytime I needed to check on the status of my order or had a question about a product, Thom was my go-to guy. So very thankful for these Splash employees, in particular.
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December 2023 by David Bachman
As a home builder, I want my clients to be satisfied first and foremost. The sales people at Splash have always done that for my clients, especially Cindy. My clients are able to make informed selections, they understand the costs, and the Splash personnel are able and always available to explain how their products work to my plumbers in the field. They always follow through to solve any problems in the field, especially Russ. Of course, as a builder, pricing is important, and Splash has always provided an excellent value.
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December 2023 by Ashton D'Antonio
Harlee was such a huge help whenever we had to return our hardware through warranty. She was quick and efficient.
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December 2023 by Alie Brown
We worked with Lyndsey for our 3 bathrooms and she was a pleasure to work with! She met with us multiple times and was so patient and responsive as we kept changing our mind on our tile selection. Love how our bathrooms turned out!
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December 2023 by caitlin furbee
I really love going to the Splash showroom. Not only do they have the best selection but the staff is so knowledgeable.
Ive worked with Lyndsey Dursa several times and the projects always turn out beautiful.
Must go in and see for yourself!
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December 2023 by Kim Stewart
Have worked with Lindsey from Splash on a large kitchen remodel as well as master and guest baths. She makes every project easy. She is well-organized, quick to respond to emails/phone calls and looks at the project from many angles. While I am focused more on the look, she keeps me in check with reality—how what I pick will work in the space, any limitations, etc. Highly recommend working with Lindsey and Splash.
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December 2023 by Nicholas Daghir
Such a great experience!
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December 2023 by Sheridan Rose412
Best place I’ve ever been too and everyone was super friendly!
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December 2023 by Mark McBride
Great display and the girls are wonderful
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December 2023 by Seashal Belldina
We work with Lyndsey Dursa in the plumbing/tile department at Splash and Harlee Jacobs for hardware. Splash has a beautiful selection of products to choose from and excellent customer service. I highly recommend them!
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December 2023 by Kristy Sosso
Exceptional work from Harlee Snow- from attention to detail, communication and her overall eye for design! Harlee made this phase easy and brought peace of mind to all our decisions.
