-
December 2023 by Satabdi Mazumdar
Bad service. Went on 29th for keratin smoothing from a specialist. After wasting 3hrs and $280 ,my hair is all messed up .Dry curly .Stop offering services if you guys are not able to provide quality service.
-
November 2023 by MN Albertson
It’s fine for an Ulta. The staff aren’t very helpful and act like you’re inconveniencing them at every turn. I accidentally stayed 3 minutes past closing (it was 8:03PM, thought they closed at 9PM) and the manager made sure to slam and lock the door directly behind me, so I knew I was a nuisance. I’ll still shop here because it’s my closest Ulta but I’ll make an effort to visit Sephora more often.
-
November 2023 by Sandy Mccluskey
Great place for all your beauty needs. I buy ,shampoo,hair masks ,makeup. The staff is always helpful.
-
October 2023 by M T
People working here has such a bad attitude!! I asked this one lady and she literally made face. At the counter also that girl had so much attitude.. like if you feel you are doing job which you are not supposed to do and if you are too high on top why do you work in customer service??
-
September 2023 by Hannah Adler
Always very helpful associates, clean, usually always have what I need and offer to ship anything they don’t have to my house.
-
August 2023 by Aleena Murphy
Most frustrating expierience never got seen. My appointment was at 245 i was there at 245 time went bye and was not seen then the website said it was 430 okay i mistve gotten my time wrong theres been a miscommunication. I stayed til 430 only to find out my hair dresser called in sick so i just sat there for 2 hours for nothing. Please fix communications and if someone calls off let patrons know. Will not be back
-
July 2023 by Michelle B.
Terrible....only one person on the floor and one on the register. I had a question so I went to the desk. They said someone would be there in a minute. I waited 15 min, put my stuff back and left.
-
May 2023 by Sofia Gianareas
Good store but the hair services are not great, had them mess my hair up many times and eventually gave up
-
May 2023 by hanan almustafa
The customer service is really bad no one care about you and what you need from the store. You actually have to look and find what you need because no one really cares. I gave this store multiple visits I was never happy with them
-
March 2023 by Ryan Scarola
Love a beauty store but love it even more when there's an extremely jolly drag queen as your cashier! Love it@
-
March 2023 by Danielle Trent
Love coming here! The store is always so clean and organized and all the staff is super friendly and knowledgeable! 10 out of 10
-
February 2023 by tawny porter
Darlene, Tracy, Nicole & Kelsey are very very helpful and so sweet!!! they really do care about any questions you have or actually look if it says the product is in store!!!! id definitely recommend going to them for any of your needs !!
-
December 2022 by Julianne Sangimino
Avery in the Hair Salon did an *INCREDIBLE* job on my hair a few days ago. When she was finished, it looked healthier and more beautiful than I’d seen it in years. It was exactly what I needed for the holidays.I walked in with frizzy, matted, thick, overgrown hair, and she transformed it into smooth, trimmed, and *COMPLETELY DETANGLED* curls. It literally felt like that scene in the Princess Diaries where Anne Hathaway’s character gets a complete hair makeover. I barely even recognized myself at the end of it all.Avery at the Ulta Beauty in Cranberry performed nothing short of a Christmas miracle for me. She is hardworking, talented, compassionate, and knowledgeable - but also realistic and honest, which is so rare!! She really went the extra mile for me, taking all the time necessary to work through ALL of my hair, and answer all of my questions. I couldn’t be happier with how my hair looked when I walked out of there, and I feel so very grateful to her. She completely changed the course of my holidays. I highly highly HIGHLY recommend her. THANK YOU AGAIN, AVERY!!!!!!
-
December 2022 by 327bealsonwheels
Very nice lady helped us find all we were looking for. Great service and selection
-
October 2022 by Leah Davidson
They are all stuck up and NEVER ASKED IF MY DAUGHTER AND I NEEDED ANY HELP!!! THERE WAS ANOTHER MOTHER AND DAUGHTER COMBO WHO LOOKED LIKE US AND SHE HELPED THEM!!! I WILL NEVER NEVER EVER GO BACK TO THIS ULTA
