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March 2024 by Brian Morgan
Last time EVER! Terrible customer service over the phone and even worse when I visited the store. Overpriced to begin with. I should have known better. Quick oil change. Trash experience
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March 2024 by Amy H
Quick and efficient service. Staff were friendly and engaging.
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March 2024 by Max Lorei
These guys were super dialed in. Highly recommend. Not pushy. Super professional.
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March 2024 by Carol flinn
Conscientious and polite workers quickly serviced my car with minimal wait
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March 2024 by Larry Cmar
I’ve never had any bad experience at any ValvolineS. The service is great, and the staff is very friendly at each and every location.
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March 2024 by Chris Mikula
Super quick, didn't sell or do unnecessary work. Honest and efficient. Will return!
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February 2024 by Kaitlin Kotzbauer
Great employees, very friendly and respectful
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February 2024 by Luis Manuel
Today, 01/31/24, I went to do the oil change on my vehicle. I had not entered the site properly and one of their employees, all I know is that he is full of tattoos, came out asking me if I was deaf, I think that is not the appropriate way to serve To a client it is a lack of respect and I will never go to this place again and I will even less recommend it.
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January 2024 by Jack Walk
Great employees and teamwork is obviously a high priority. I loved the way they were training new employees while they were working on my vehicle. Seems like their work culture is on-point! Kudos to the management of that location!!!!
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December 2023 by Michelle Best
Oh my goodness, this was an awesome experience for me. My first time & the guys were so patient with me. They were just so great! Made my anxiety over getting my oil changed for the 1st time (on my own) disappear. I give Valvoline a five-star, for sure. Keep up the good work!!! Josh is great!
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December 2023 by Kelly Izotic
I have never had such a bad experience in my life as I did dealing with the associate at the cranberry Township, Pennsylvania, Valvoline. Initially I asked for synthetic blend. He then argued with me that the vehicle called for synthetic and that was all he could put in it so I eventually just let him do it and I told him that I was driving a fleet vehicle with samples that needed to get to the laboratory within a certain amount of time that I did not have time for anything else to be done. He then I wanted the air filter changed I then told him that I had it changed the previous month and I do not have time because I need to get back to the lab I overhear him speaking with another associate, and the other associate told him just go ahead and do it at that point he went ahead and requested for approval oil change, and air filter. They went ahead did my. Oil change and left me sitting there He told me that he was still waiting for approval. I told him that there’s no way I was still waiting for approval on an oil change. It was definitely the fact that he went and put the request in for the air filter, which eventually came back denied then I had to wait for him to resubmit the claim for the oil change. And at this point I had been there over 45 minutes. My samples were out of time and my company lost a couple of thousand dollars. Because this associate insisted on arguing with me and submitted claims for Work, I asked him not to submit. I don’t know what happened to the customers always right but in this incident they messed up big time, and I will never return to the store or to Valvoline in general
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November 2023 by Chris Lara
The technicians energy was dope. They were fast and professional. Prices were reasonable. Wish we had techs like them in AR. If you're near Mars/Cranberry Township, PA and need a service, check them out.
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November 2023 by Cindy Lubinski
As usual ... I was in & out within 15 min. The entire service staff was pleasant, thorough, and worked like clockwork. Always a great experience!
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October 2023 by Janel Sturm
Great place to get all your vehicle needs met when you're changing oil. Very thorough In completing your service. They check your levels, tire pressure, and lights.
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September 2023 by Cathy N.
Normally fast and efficient, but, yesterday I went to the one in Hershey, PA, and they were out of 4 types of oil. Of course, mine was one if them. Tech said it wouldn't be in for a week or two, and that they were getting heavier than usual traffic. I asked how much business they were going to lose from not having so many kinds, and tech responded, "None. We've been busier than usual." So, no emergency order plan in place? No offer to call around to see if Camp Hill location had oil (she did so when I asked.) It was the smug attitude that while we're inconveniencing our customers, we're doing fine. How does an instant oil change location run out of 4 types of oil?? Well, you lost at least one customer.
