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September 2023 by Google user
I haven’t been to this location for a few years because the customer service was so terrible the last time….fast forward to today and it is still bad! I walked in the store and the two sales people were just chatting amongst themselves. Didn’t ask if they could help me find anything. The sad part is, I wanted to buy a couple pairs of jeans, which we know aren’t inexpensive…..I absolutely love the clothes, but guess I will stick to buying them online. So disappointing!
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April 2023 by Daniela DiRenzo
I was in today looking for something specific, and before I knew it I had a whole dressing room full of clothes I wasn’t even shopping for. The worker stood outside of my dressing room the entire time, and even at one point reached her arm in with jewelry. I felt overwhelmed and ended up leaving with nothing. There are people that want a whole styling session, but that was not me today. I would encourage to ask before doing this because it made me feel very uncomfortable and annoyed.
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July 2022 by Jonathan Berman
Sitting in Cranberry, PA having completed another shopping trip with my love at WHBM. Have gone to shops across the country and the real +++ comes when the sales staff is top notch. Today Tanya (greetings, C-Suite take notice) assisted us on the purchase of three outfits, two pairs of shoes, and two necklaces for an upcoming key family occasion weekend. My partner knows the online scene but insists on seeing all together before buying. Selection was great (so Tanya had much to bring around that did not make the cut - and that after walking the floor and saying nay or yea to the whole collection). An added bonus was a phenomenol final sale winter jacket for a steal. Previous visits to WHBM we sometimes find the perfect item in a wrong size but with our online registration (accruing future rewards) we have the correct size shipped out along with our takeaways. Cheers to Tanya that today NOTHING needed to be completed with online fulfillment so we are driving away completely satisfied and smiling looking forward to shining at the rapidly upcoming weekend shindig. GO, you won't be disappointed!! Budget a few hours to do it right, this is a process best done slowly and deliberately with many stops along the way at the mirror for a "Great!". WHBM you have the recipe and the staffing - we will return.
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November 2021 by Whitney Greenhill
Beautiful clothing, shoes and jewelry! They have an excellent variety and are always getting in new styles. Also, the staff is extremely friendly and helpful. One of my favorite places to shop!
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November 2021 by Nikki Dee
Thank you Shannon for the wonderful and friendly customer service!!!
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January 2021 by Allison P.
I walked, the 2 ladies working were too busy talking about what they did last night to acknowledge I was there. I looked at every section and walked out with out being asked If they could help. Sad as every other store I went to after was very welcoming!
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March 2020 by marcia brown
Sales associate was very nice and helpful.
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December 2019 by Lisa O'Brien
Great, friendly and helpful staff
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September 2019 by Macht Nuex
(Translated by Google) Very cute clothes, not cheap but very individual!(Original)Ganz niedliche Kleidung, nicht ganz günstig aber sehr individuell!
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July 2019 by Lisa Grow
Clothing options and service are excellent. The staff sets a room up for you and take your items to the room so you are not weighed down with your clothing choices. Once in your dressing room, staff checks on you to see if you need additional items or sizes. Love this store. Previously shopping trips at the buffalo mall white horse black market involved same shopping experience.
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July 2019 by Christine John
Nice customer service
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July 2019 by Nancy Joyce
Exceptional customer service.
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July 2019 by Tammy Paulin
The women that work there are AMAZING!!!
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July 2019 by Cynthia Betres
Sharp stuff
