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October 2023 by John Gonzalez
I have been a customer for over 20 years. They always try to do whatever is possible to accommodate my pool needs. Pocono pool also installed my pool and they are the ones I purchase all my pool needs from. I highly recommend them.
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August 2023 by D B
the great employees and service at this store are keeping this newbie pool owner from losing it lol both stores are great
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July 2023 by Brendan Keating
Truly woeful company. They are nearly impossible to get in contact with. They with terrible with communication after ‘not’ starting a job and then billed me for that non-job after waiting weeks to hear from them (I even ended up contacting them by Facebook a few times as their phone system sucks). I am also complaining them to BBB.
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July 2023 by marta cyran
Working with this people it's a nightmare they do terrible service. They don't pick it up the phones they do not answer any questions. They charge a huge amount of money for doing nothing, 5 min on my property charge 250$ ! they should open my pool on May, never showed up.
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June 2023 by James Wolfertz
Always there to guide us when our pool decides to go rogue.
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November 2022 by NJ Raven
Poor choice, look elsewhere for your pool servicing needs.
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October 2022 by santia batista
Okay place,nice staff clean place !!
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October 2022 by Carlos Michel
It's a good place to relax
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October 2022 by P. “AW” N
We’ve been using Pocono Pool and Spa for over 15 years because we trust them to do a great job. They are always kind and professional. They do their best to get there as soon as they can. We just had our in-ground liner replaced and it is so beautiful, perfect fit. Their prices are fair and they coordinate everything. Very nice people in both stores, just an awesome company!
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June 2021 by James R.
They love to charge you, take your money, and then not provide the service you paid for. Then they complain that they're busy, that's why they couldn't come. Don't take our money if you can't provide the service. That's called theft.
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October 2020 by Jennifer Weirich
Great staff always willing to help and have all the answers. Thank you Pocono pool!!!
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October 2020 by Susan Yutz
First time here and the staff is fantastic!! They answered all of my questions and gave me some good ideas. I like the fact that they didn't try to sell me things that I didn't really need. I will definitely be getting all of my spa supplies from them.
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October 2020 by JoeLori Koehler
Called last Thursday morning for service on my hot tub. Said they will get back to me that day or next day about setting up appointment. It’s Tuesday,Still waiting.! Happened before, bought the spa from them 3 years ago. It’s only the most expensive one they sell.
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October 2019 by aaron poster
I cant say enough about this place. They really know alot about what they do. Mike B. You are great! Greg is the bomb!
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October 2019 by Michael Zdrojesky
very nice they let us try a hot tub. the girl that helped us very nice and knowable about the tubs
