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March 2024 by Jan Snyder
This was our dog’s first time staying here. He came home a happy dog! He and his bedding didn’t stink unlike keeping at other places. The staff is nice. The place is beautiful. I will definitely be putting my dog there again when I need to go away and know he is safe and well.
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March 2024 by Justin Huffman
There’s not enough stars on here to describe Tail Country Pet Resort! Barbara and team was incredible with our aging dog and provided us with the upmost security and relief every time we traveled — she was always in the best hands in their care! We recently had to put our dog to rest and the handwritten card and keepsake we received from them was not on a constant reminder of our pet but also the love and dedication that Tail Country Pet Resort gave her!Thank you again so much Barbara!
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October 2023 by Tralana Biscaglio
I loved taking my dog here for doggy daycare. Highly recommend.
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July 2023 by Eric
Great kennel and very clean facility. The staff is very friendly and the owner is hands on. We enjoyed our interactions with everyone and our dogs loved their stay.Communication was solid with checkins on paperwork and confirmations. No complaints and we will be back!
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July 2023 by Samantha Schlundt
Amazing facility and staff! We adopted our girl about 6 months ago and were terrified to board her for the first time for a week long trip. Barbara, the owner, made us feel so much better about everything, and Ripley was so happy and healthy when we picked her up.Tail Country's communication is phenomenal, and I was so impressed by their intake process and attention to detail from cataloging every item we brought for Ripley, to washing her puzzle toys and food bowl each day.We will definitely be reoccurring customers for boarding! My only advice is to book with them early because their slots fill up fast.
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July 2023 by Andrew M
I drove there to check out the facility before signing up to board my dogs. I was stopped in driveway and told they don't give tours. No tours can be scheduled because they keep "government" dogs there and I need to go online to see pictures of the facilities. Also the only way to contact them is by filling out a request form and submitting it online. I had already filled a request form a few days prior to showing up and did not get a reply. Why would I assume the pictures online are true, what kind of place doesn't allow a tour? Would you drop your child off at a daycare without looking inside at least? My dogs are very important to me and while they may not be special "government" dogs they are special to me. This may be the best place ever but I wouldn't know because I'm not allowed to enter. I'll take them to a place I can at least see before leaving them overnight.
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June 2023 by Christopher L Coleman
I unfortunately would like to leave negative feedback and would not recommend Tail Country Pet Resort.I was with my family returning back from a family trip. We left our dogs Sunday and picked them up today on Friday. We were already on interstate 83 and instead of backtracking making a separate trip, we stopped and arrived to Tail Country Pet Resort at approximately 3:30.My wife walked up to the window to pick up our puppies while I remained in the van with our 3 young children. The lady at the window wasn't very polite from what I noticed by her body language and hand gestures.Apparently pick up time is strictly at 4 o'clock. We inconvenienced her as she had to pull an employee away to gather our belongings. We waited a couple minutes before another employee brought out our dogs Max and Ruby.My wife was extremely upset and started to cry. I won't tolerate someone talking to my wife in this manner. I refuse to support a business that belittles and talks down to its customers. I can only imagine how she treats other employees.It really is unfortunate as it appears to be a successful facility. I won't tell someone how to run their business. However, being in the customer service industry myself, this is not how you treat clients or people in general. I'm not sure if she was having a bad day or if it's her personality but it is not professional.I highly recommend customer service training such as Dale Carnegie or another employee to cover the front window. One that values customers and displays a strong customer service skill set.
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May 2023 by Tracey Overfelt
Our pup stayed here for a week and came back happy as can be. I def recommend this for your fur baby. What a wonderful place!!
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March 2023 by Brittany Druck
My puppy is 4.5 months old and has attended daycare twice now. From the start I knew I was going to trust sending my pup here. They are very strict with vaccines and negative stool samples which puts me at ease sending my little pup there. I also know that they do not allow aggressive dogs to participate in daycare, which also gives me a sigh of relief knowing my pup is in good hands and will be safe. You can tell Barb and her staff LOVE what they do. I work long days at the hospital so it’s nice to know my pup can play safely on the days I’m working and not be in his crate. I pick him up after work and he sleeps allllllll night! So far nothing but positive things to say about this place, we will continue to send Finley 1-2 days a week for socialization. thanks! ?
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January 2023 by Bob S.
Heard this place has some management trouble.I believe the owner is a bit of a nut job! The owner promotes drama and it is very toxic amongst the employees. Very unfriendly place to work.
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October 2022 by Theresa L.
We were very comfortable leaving our dog with Barb, Chad and the team for a week. They treat your dog like their own family. Highly recommend.
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September 2022 by Melissa Blair
Our mini doxie, Sadie Belle, loves her visits to Tail Country Pet Resort. She has been boarded multiple times while we were away. She also loves her daily stays at “Puppy School” while we are at work. It is such a peace of mind to know that she is loved and cared for while she is there. As soon as we mention that she is going to “Puppy School” at Tail Country, Sadie gets so excited and races to the door! We highly recommend Tail Country Pet Resort to all of our friends and their fur babies!
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September 2022 by Becki Cavanaugh
Fantastic owners and staff, great facility! We have had our rescues for 12 years (13 y/o Border Collie) and 8 years (11 y/o Jack Russell) and we've always had a family member stay with them, so they have never been boarded. We were very anxious about how they would do with boarding and did a lot of research and asked for recommendations - Tail Country Pet Resort had a great reputation, so I reached out and the owner, Barb, was so patient with me as I asked a million questions. We loved that our dogs were able to room together and that they had tons of walks included in the regular daily fee, which was very reasonably priced. Both dogs did great and we look forward to booking another visit next time we travel!
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August 2022 by Katharine Allison
Updated note 7/2022: this was my second time taking Koda to Tail Country for grooming. Nothing fancy but they wash him up, deshed and give him a bandana or tie and he’s a happy lighter boy!All the staff are so nice and their facility is gorgeous. I couldn’t recommend them enough to all dog owners in the York area! Koda loves coming here and is always tired the next day! A+++
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April 2022 by Shara H.
Barbara and Tail Country are awesome. I found myself in a situation that I was going to need boarding one of three weekends. She was accommodating and helpful. She goes above and beyond and her compassion for her business and the animals shows. I highly recommend Tail Country Pet Resort!
