Jack Metzer Auto Group is highly praised for providing a top-quality car buying experience. Customers mention that after dealing with multiple dealers and receiving substandard treatment elsewhere, they found the team at Metzer’s to be knowledgeable, efficient, courteous, and outstanding. The dealership is known for its honesty and honor, with staff willing to hold cars without deposits and handle special requests, such as repairs or replacements, with ease. Customers appreciate the straightforward, upfront pricing with no hidden fees and feel confident in the fair trade values offered. The staff is friendly and helpful over the phone and during visits. Many describe their experience as smooth and stress-free, with excellent service both before and after the sale. Overall, Jack Metzer Auto Group is regarded as a trustworthy, respectful dealership that provides a wonderful experience for those looking to buy or service a vehicle.
Had a great experience coming from Mass with almost 6 hours drive each direction to get the specific spec of the Golf R I wanted. Both cars in the photo are mine: my old MK8 and my new MK 8.5. We communicated via email throughout the entire deal, and Bob honored everything we agreed upon. It was a super easy transaction.
April 2025
Excellent buying experience. Pat and Dillon are well informed, they answered all questions and didn't give any sales pressure. I really appreciated the no pressure sale. We got a great car and would recommend them.
April 2025
I visited several times for Service and very, very satisfied with services....
