-
February 2024 by Diane Billig
Jeff was so helpful and patient, trying every option to fix my son's phone. Excellent customer service! Highly recommend!
-
November 2023 by Jeanette Zeller
Very useless employee's with bad manners and attitudes.
-
May 2023 by Ten Mile Mushrooms
The manager Marc was fantastic in getting our business on a business plan and sticking it out after hours (2!) to get us online after our business contacts didn’t transfer to the new account. Give this man a raise! Bravo!
-
March 2023 by Yerp Bob
Place is a joke. Call at 5 asking about upgrade. Says we'll we are closing at 6???I live in Danville. 2 minutes away hahaha. Laziness for today's typical generation.Oh no, I might have to work 5 minutes past 6.
-
February 2023 by Pam Strouse
Today 1-7-23 at 4:15 pm I Walked in no one even acknowledged that I was there. The guy behind the counter was to busy with all the young girls that were just there hanging out. Well I guess you didn’t want my business
-
January 2023 by Beth Weitz
I love this store. The associates are very professional, caring and help with whatever you need. I will not go to any other location! Thanks Danville team!
-
August 2022 by Ted Hancock
This is the best Verizon Store I have ever been at. Jen and the staff were very helpful and personable.
-
April 2022 by Chelsey Postupack
Was offered a promotion for $300 off any new iPhone, so I upgraded to a new iPhone. The promotion was never applied to my account. First they kept telling me “oh, just wait a few more billing cycles”. Several months later I was told the sales person entered it incorrectly, they “weren’t surprised this particular sales person entered it incorrectly”, and I was told now it’s too late for the promotion to be applied because the promotion period has ended. Of course the promotion period has ended, I was told to “just wait a few more billing cycles” whenever I checked on the status of it. I was eventually told to contact Verizon customer service even though it was an issue with the sales transaction at this retailer. Will not return and will not recommend to others.
-
March 2022 by Elizabeth Potter
Keith was very personable, knowledgeable and helpful. He was a pleasure to work with!
-
March 2022 by Jennifer Brown
Jenn is amazing and goes out if her way to make sure her customers are taken care of!
-
February 2022 by Jerry Bowling
Keith was amazing and getting 3 Phone upgraded and helping transfer information. I deal with this place often and they always have been great.
-
January 2022 by Jason Moore
Awesome service by Adam - we were on the road for the holidays and needed some new covers for our phones. Stopped off at this store and Adam was super helpful. Store was closing, but he quickly helped me pick out some cases and we were on our way. Thanks for making the process quick and painless; highly recommend the awesome service here.Thank you!!
-
January 2022 by Chelsey Stamey
Was offered a promotion for $300 off any new iPhone, so I upgraded to a new iPhone. The promotion was never applied to my account. First they kept telling me “oh, just wait a few more billing cycles”. Several months later I was told the sales person entered it incorrectly, they “weren’t surprised this particular sales person entered it incorrectly”, and I was told now it’s too late for the promotion to be applied because the promotion period has ended. Of course the promotion period has ended, I was told to “just wait a few more billing cycles” whenever I checked on the status of it. I was eventually told to contact Verizon customer service even though it was an issue with the sales transaction at this retailer. Will not return and will not recommend to others.
-
January 2022 by James Piper
Was having trouble at other Verizon stores. Came here, got a new iPhone 13, no problems. In and out. Staff was great.
-
December 2021 by Jon mccarty
Keith from the Danville location was extremely helpful and patient and went out of his way to ensure we got a new phone. His level of maturity and people skills were off the charts. Not something you see much today in our youth. Give that guy a raise...
