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July 2023 by Karen L.
We transferred care of our animals to this vet practice recently ad have so far been very impressed. While we had to wait awhile, the staff was very understanding and kind even when our girl had an accident on their entry mat. They apologized and explained that they had a euthanasia that had taken extra time; having been in that situation more than once, we certainly understood. Then the doctor came in and spent an extraordinary amount of time with us and our elderly girl. She made sure we understood options and possible outcomes and helped us make decisions regarding our pet's care. She took a reasonable approach, not the most expensive. We hope to continue to receive this level of care. I would certainly recommend them.
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May 2022 by Angela P.
I am sitting here with my cat just crying. This is my vet, this is the organization I choose to care for my animals. Now, my cat is sick and they told me they dont have time to see him. No emergency appointments, nothing. I assumed they would leave a few appointments for sick pets, or just make time to squeeze them in. But, sadly no. They just tell you sorry, we can see you is 2 weeks. My poor cat is depending on me to take care of him, and I can't find anyone to help him. I have called every vet in a 100 mile radius and they all say the same thing, new patient appointments are scheduled about a week out. It is so frustrating, they don't care about their patients. If they did they would have told me to bring my cat right in. I'm going to take him to the ER, I have no other choice. Shame on Adamstown vet clinic for not stepping up and treating one of their patients in need. Go about your day simply giving vaccines, cutting nails and all the other routine stuff. But when one of your patients is truly in need, you turn your back, shame on you.
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September 2020 by Janet H.
Avoid bringing your pets to this Vet Hospital at all costs. I brought both my dogs to this office when first moving to the area 2 years ago. I had a satisfactory experience. Recently brought my little 12 lb dog in for an ear infection. I was not allowed in the office due their own office policy regarding Covid. My dog was returned to me with an injured leg that they deny happened while she was in their care. I am now taking her to another Vet for treatment of her leg. No one in this office showed any caring or empathy for my dog. At one point the Vet herself said my dog was left alone in room. Negligence. The office manager Candace R is especially nasty, rude, insensitive and cruel. Never take your pets to this office. Dr. O, the owner of this practice, are you going to respond to me?
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March 2020 by Judy G.
I was very impressed during our consultation with Dr. O'Neil and his vet techs. Dr. O'Neill took a lot of time examining our dog and answering all of our questions. Both Dr. O'Neil and the two vet techs called us multiple times during the dental procedure to update us on the progress and get our input as to how we wanted to proceed. Dr. O'Neill came very highly recommended by our personal vet, and I was not disappointed. I would highly recommend this practice to anyone looking for a thorough, professional vet practice. Thank you for the excellent care that you provided to Finn and for making us feel very comfortable while he was under your care.
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June 2019 by Alice D.
I am sure this place gives great veterinary care but as far as a potential employer avoid at all costs....I was hired as a Part Time Client Relations Representive and fully disclosed my limited schedule which was only temporary. I said I could start two weeks after I was informed of hire. They said that was fine and gave me my schedule which went to the end of June and averaged about 20 hours a week. So, I get a call from the hospital practice manager saying they had a discussion and that they were rescinding my employment offer due to my limited schedule..Again, which was temporary! How nice is that? I wasted two weeks and then all my excitement because I am in school as well for Veterinary and I would like to make it a career. Plus , I get " It's not the right time right now but we would love to have you." What????????? Just a low class, unprofessional and awful thing to do!!!!!!! Thank you for wasting my time and thinking that your time is more important!!!!! No reply needed, won't be read!!!!!!
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May 2019 by Kaitlyn G.
Let me start by saying I LOVE this Vet!! My parents and my grandmother take their animals here, and when I mentioned who they are and what animals they bring, the staff lit up and began talking about how much they love the dogs. The staff clearly loves and remembers all the animals they see. I have a kitten, and she is not a fan of the vets. Her first trip to a different vet left her traumatized, and I let them know that here. What did they do? They immediately got out treats, and let her sniff them and let her love on them before even getting down to examining her. They let her get to know them, and truly cared about how she was feeling and reacting. They did not scruff her at all, and they were very soothing when talking to her and with me. At the first place I took my kitten, she cried and yowled upon getting shots and getting her temperature taken. Not here. She was so relaxed and calm, even when they took blood! She didn't cry or yowl or anything. They even took the blood in the examination room so Turbo (my girl) could see me and know that it was okay. They understand so well that I'm a worried momma, so when I got her spayed they called with constant updates. When I brought her in that day the staff were all so excited to see her as well. This staff truly cares about the well being of their patients, and truly cares about us humans too. They were so comforting when I got my girl spayed and so helpful in helping me understand things that were happening. They even sent a little card to welcome us to their practice!! My girl came home and she was happy and excited and not traumatized. She still needs to warm up to vet trips, but she no longer is scared to get in her carrier after her first visit there. I love them! I wish I could give more than 5 stars.
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March 2019 by Sierra K.
I drive an extra 20 minutes from my old vet just to go here. They are affordable, always friendly and take great care of my dogs !!
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February 2019 by Christina Benner
The staff here was amazing. I took my kitty in because she was in labor for too long. I don't have a lot of money, but was given options for saving my kitties life. Dr. Savage did all she could do to ensure we didn't have to put our beloved kitty down. Unfortunately 2 of the kittens passed on, but we now have a healthy little boy kitten named Miracle and my Belle is doing well and is very attentive to her baby. Thanks to Dr Savage and the staff here for saving my kitties life. It meant so much to see the care and compassion you showed me as I thought I was going to lose my favorite girl. We will definitely be back for shots and check ups in the future
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December 2018 by Ken D.
These drs and their staff are exceptional. Very compassionate when our dog needed to b put down. They let us take the lengthy time that we needed at that time. We've been going there for over a decade and have never had anything but a 5 star experience. Our dogs love to go and wag the whole time they are in the waiting room. Drs John, Erin, Karen et al wonderful doctors and human beings.
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July 2018 by Rise P.
Very bad experience.....up until June 14 I had no issue. I am appalled at the lack of empathy, compassion and clinical skills that was shown that day. I feel they expect people to just blindly listen and conform. They cannot handle anyone who may have medical knowledge or question their knowledge or integrity. What I took away from this is they do not feel the rabies vaccine is effective. When called on it Dr S just stood their. I no longer trust any vet...
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March 2018 by Chrissy P
The staff here was amazing. I took my kitty in because she was in labor for too long. I don't have a lot of money, but was given options for saving my kitties life. Dr. Savage did all she could do to ensure we didn't have to put our beloved kitty down. Unfortunately 2 of the kittens passed on, but we now have a healthy little boy kitten named Miracle and my Belle is doing well and is very attentive to her baby. Thanks to Dr Savage and the staff here for saving my kitties life. It meant so much to see the care and compassion you showed me as I thought I was going to lose my favorite girl. We will definitely be back for shots and check ups in the future
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October 2015 by Erin Lunger
Terrible experience. Went in to put my dog to sleep, and they asked to see the dog first, not mentioning they were going to charge me another $50 for it. Long story short, stay away from this place. It's not worth your money to deal with this shrewd place and I will never recommend this place again.
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November 2014 by Aaron Lunger
Terrible experience. Went in to put my dog to sleep, and they asked to see the dog first, not mentioning they were going to charge me another $50 for it. Long story short, stay away from this place. It's not worth your money to deal with this shrewd place and I will never recommend this place again.
