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December 2023 by Google user
Night parking available maybe 20 spots Checking in use lane closest to gate They have an express lane that must stay open Early check in varies , I’ve heard - 1 hr to 2 hr max (not sure) Wait time can be mid long but once your in a door …Fast unloading. Safe Travels
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October 2023 by Abdi Mohammed
No overnight parking, 8-10hrs loading and unloading times. And they ask for lumber fees. A nightmare of a shipper/receiver. Avoid this place at all cost. Took them 8hrs to unload 4 pallets. When checking in make sure you bring your ID with you. Have safety vest and a closed toe shoes. Park your truck on the parking lots outside and walk to the security gate with your paper work and ID.
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October 2023 by hamza liaqat
They took me in a day earlier!! Appt was oct 14th 2am. Arrived 12th of the night..Produce check in begins 2amUnloading and paperwork took 7hrsOut the door 10am
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September 2023 by Sophie Sana
This facility refusing to pay for detention, they are super slow. You can be at delivery before the appointment time and also on time for delivery but they are not going to start unloading on time. Prepare to waste your time
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August 2023 by Waseem Omar
Worst place. No explanation for delays. Will refuse any load to this place. Got super lazy guys from capstone . I missed my 3 pm pickup. Had here 8am
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August 2023 by Stephanie King-Cobryn
Well, guard shack was very nice. Now, make sure you have 2 copies of your bills. I was only given one set on my pick up. Lady in receiving says they keep the whole set. I asked if I get anything back stating that they received my load. Nope!!! No paperwork back. She just said 3 times that I should have made a copy!!! Like I keep a copy machine on my top bunk!!! First for me and night dispatch was stunned!!!!
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August 2023 by floyd thomas
I've been coming in for the last few weeks. Delivering paper towels. Consistently in and out in 2hrs or less. Wear a safety vest. They have staging 2 to 3 hrs before delivery. No overnight parking
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August 2023 by Behzad Karokhail
August 2/23 my appointment was at 2am got here 1am door assigned 02:36am now it’s 05:55am still waiting not preferred place to be in just saying
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July 2023 by Zelalem A
Overnight parking available, it took 4 hours to unload half trailer and 45 minutes to get the signed bills and receipts. lumper service required/available and payment is through a link sent to your phone from capstone.
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June 2023 by rollingxviii
Common carriers use the right lane to check in at the guard shack, no more than two hours early. You will then be directed to the staging parking while you wait for the call for your door. I received mine in about 15 mins. Very reasonable unload time. Around 2.5 hrs by the time I had my paperwork. Full trailer. The two ladies that I interacted with at the receiving counter were friendly. I would gladly come back. Thank you! ???
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June 2023 by Nicholas Antwi
Had appointment at 2am checked at 12 midnight, got a door at 3.30am. Got out 6.30am. 4 and half hours for 15 pallets. If you have a second delivery or early pickup, this not a place to come.Places they don't use lumper services like capstone are much better. Walmart don't use lumper services, but within 2 hours you're out.
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May 2023 by Nicer Guy
Arrived 1 hr early , they had me park for about 20mins called me with door, began unloading roughly 30-45mins after I had door total in/out time 2hrs. Wasn’t totally a nightmare
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May 2023 by jose de la cruz
This one of the worst places I’ve ever had to deliver to. I got here on a Friday afternoon then they told to wait until 10 pm then by 7 pm they told me I had to come back at 5:00am just to be sitting here waiting to be unloaded. With so many empty doors another capstone lumper fee
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May 2023 by D Johnson
Easy check in. Pull up to staging walk to security. If you have a 400 door it’s extremely tight back there. There’s trailers parked across from the doors. Tried to get the yard jockey to help but he blew . Another driver had to spot me. You will need help rather than hitting another truck or tearing up your own truck. Take this as a heads up for 400 doors
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May 2023 by Otashasad Djalolov
Receiver stops working at 1pm if you late come back at 10pm
