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March 2024 by Edward Lichi
They do not have what we want. Under staffed and no phone to answer. One of the worst. Dont bother to come.
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November 2023 by Toni Hershey
I guess you can't get cakes here. You can't order online and no one answers the phone.
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May 2023 by God-King Savage
Stopped for Ice Cream today and was told they are not trained on Baskin Robbins and also do not have most of the items from the menu other then ice cream.I had to pay for the ice cream before I was even allowed to see the flavors which was not a big deal but an inconvenience..Seems like the new management is just as poor as the old management. The cashier was nice enough all things considered, not really her fault the buisness is run like this.
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April 2023 by Mikki G.
Stopped in for an ice cream treat on Friday afternoon around 3 pm. First clue should have been the backed up drive thru. Second clue should have been dirty vestibule and dirty glass and door handles. Ice cream freezers still had the over night covers on them. Menu boards not working and since ice cream was covered we had to ask clerk what flavors they had. She didn't understand the question. When we finally ordered, she had to ask a fellow worker what size cup to use for two scoops - then proceeded to scoop out a tablespoon sized scoop to place into a large cup. My single scoop cone had a round ball of ice cream that was an inch in diameter - not even enough ice cream to be considered a toddler sized treat. Meanwhile, there were two workers in the dining room doing who knows what and three behind the counter standing around chatting. Drive thru was backed up to the street but the workers were having a good time visiting with themselves and ignoring the customers in the drive thru and at the counter. Absolutely ridiculous and will never go there again.
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October 2022 by Steven R.
the manager Suni was very rude and refuse to see me any ice cream?? at a baskin-robbins??
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October 2022 by Donna Brooks
Ice cream section closed
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July 2022 by Kirsten Weaver
Literally the employee told me they weren't trained to serve ice cream so they are closed. Took a drive for this with gas like it is to only be turned away because someone doesn't want to scoop ice cream. I asked when it was open and she said depends who's working. Absolutely wasted time.
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July 2022 by Corey Barr
Took my son for ice cream. They told me the ice cream was closed. I wish they would have told me instead of 3 employees talking amongst themselves for minutes while I waited at the counter. There were no other customers and I guess I know why. Place was filthy too. Looks like you have some major problems running this business.
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June 2022 by Alexandra B.
Says open 24 hours. Came in at 5:30PM on a Saturday evening and Dunkin employees informed me they were closed. Wtf is that?! Update your damn hours if you're never going to be open
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June 2022 by Cam Dove
The lady who waited on me today was extremely friendly, I'm grateful for that!However, I saw another lady there with a child and asked for a scoop of ice cream, and the lady told them they aren't able to serve ice cream until 4 because of being short staffed. I've worked in retail before I totally understand being short staffed can be frustrating to those currently working, as they have extra work to pick up. However, the rest of the time they were there the 3 employees were standing around talking. There is absolutely no reason they couldn't have given that child a scoop of icecream. There also was no one else in line, so it's not like a bunch of other people would have jumped in for some.I thought this was absolutely ridiculous!!! Short staffed is understandable, but if they're going to just stand there talking for how long they were then they could have scooped one scoop of icecream for a child. What a shame. It's not like they had their hands full.
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January 2022 by john stout
All tables were covered with ice cream or crumbs. The hair of the person scooping ice cream touched the cone every time he dipped it. So I didn’t eat mine. All staff just talking about how they still talk to their exes. There were no adults working. I never write reviews, this is my first and that just shows how terrible it was.
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July 2021 by Rebecca Matlack
4 stars because they had a non-dairy option that tasted great! Only 4 stars because they were out of so many flavors of ice cream.Employees were very patient while filling our order.
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January 2021 by Jennifer Rapp
For the second time this week I've sat in the drive thru for over 10 minutes only to be told that they weren't staffed to serve ice cream. I won't be returning to the Denver location and I imagine if they don't get it together I won't be the only lost customer.
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October 2020 by nick floyd
DO NOT GO HERE UNLESS YOU WANT COVID-19!! THE DRIVE THRU WORKER WASNT WEARING A MASK, OR GLOVES AND TOUCHED ALL OVER MINE AND MY WIFES ICE CREAM CONES. AND WERE CHARGED ALMOST $6 FOR 2 ICE CREAM CONES WITH 1 SCOOP EACH. THIS PLACE IS GETTING REPORTED TO THE CDC. DONT EVER GO HERE
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October 2020 by Beatrice W. Pearson
Stopped by this old time ice parlor for a cooling bite to eat. Their ice cream is outstanding. Cute atmosphere decorated with movie posters.
