Fred Beans Volkswagen Parts Department is a reliable and customer-oriented business that provides excellent service. The staff, particularly the salesperson Jake and the service technician Jack Case, are praised for their professionalism, personable demeanor, and willingness to assist customers. The business is known for its efficiency, getting customers in and out quickly, and providing thorough explanations of the work needed. While the services can be a bit pricey, the overall experience is positive, with customers expressing satisfaction with the care and attention they receive.
I've been here twice, once for my inspection and once for maintenance. It's always a little pricey however I've always gotten good service. Jack Case specifically is always really helpful, especially when breaking everything down and making sure I get everything I need for my car.
December 2021
Great professional and speedy service. I love visiting Fred Beans VW for my car's maintenance!
April 2021
I’m not a local, but I go to Temple U. and needed some maintenance done on my 2014 Jetta. Definitely the BEST service I have ever gotten from a car dealership. The service department was so friendly and fair with their pricing. I will definitely e going back.
