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October 2023 by Mike Beatty
My problem with them is that when they give an estimate based upon the time its a flat rate regardless of the time spent to complete the work. They gave me an estimate of $2082, which I thought was a bit high, but I approved it. It's an old steam boiler system, so I figured it was going to be pricey. The parts that were replaced I could probably purchase myself for the $82 portion of the bill. The bill was based on 6 hours of labor, and it took them 5 hours, yet no adjustment to the bill. When I questioned it, I was told it's a flat rate. So by my estimation, they basically fleeced me for an extra $400. I have absolutely no problem with the guys that did the work or the quality of the work performed. I don't know about you but I'd love it if I could get paid for 6 hours when I only worked for 5 hours.I would highly recommend getting an itemized estimate and clarification that you would only be charged based on the actual time spent to complete the work.I REALLY WONDER HOW MANY THOUSANDS OF DOLLARS. THEY'VE MADE FOR HOURS OF LABOR. THEY DIDN'T PERFORM.
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June 2023 by Zachary Taylor
Best there is. Great staff amazing prices. Seriously if you need anything HVAC related give them a call!
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May 2023 by Arthur Morgan
Great people, great Service, great equipment (Trane) and Great Warranties with Great Prices, if you need work done they will put in 100% effort, Believe Me... Top Notch
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April 2023 by Cris H
Able to come same day when others were not to fix an AC issue. Fixed problem quickly and reasonably.
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December 2022 by Camden Davis
My moms furnace stopped working Friday evening, the day after Thanksgiving. We called JED heating and cooling and got immediate help from Garry even though it was weekend hours.Garry was extremely helpful and walked us through some trouble shooting tips on the phone. When those steps didn't resolve the issue Garry drove to our home and quickly identified and fixed the problem.We had heat within 20 minutes of Garry's arrival. He was extremely friendly and easy to deal with throughout the entire process.The cost of the service was very reasonable. We will be using Garry and JED heating for all our Hvac needs in the future.5 out of 5 stars!Service: Heating system repair
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October 2022 by Alena Harris
They took their time and checked our furnace out thoroughly
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July 2022 by Tina Ivory
I had Jed out to replace a very old central ac unit (36 years). While starting to preform the installation they checked the furnace. They noticed the inside of the furnace (which I’v never seen) was rusted and cracked. It could potentially leak carbon monoxide. They suggested I get a new furnace also at some point soon due to the safety of my furnace. Mind you I have replaced this some 15 or so years ago with Beverly. But due to the half butt job Beverly did it could have caused danger to myself and family. I of course decided to replace the furnace on a whim. John and Wyatt were absolutely wonderful! What should have been a 4 hour job turned into a 10 hour. Jeff (supervisor I believe) came to do the fabrications (I think that’s what it’s called) for the furnace and all is well! Although I spent more money then anticipated, I can not put a price on the life of my family or myself! So huge shout out to John, Wyatt and Jeff! And they cleaned up so that’s an extra plus!Services: Heating system installation
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June 2022 by Chrisa Alberts
John and Hunter installed our new AC and furnace relatively quickly, were always on time, and were very professional! They also explained to us about aftercare and basic upkeep. JED was also professional on the phone and in person. Very easy to work with. Price was reasonable for the quality of the units and included warranties. Would do business again!Services: Heating system maintenance
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February 2022 by Shawn Oddo
This company did an excellent job on replacing my furnace as they worked with me they did above and beyond anything I could have asked for very professional and awesome service and it works great recommend to anyoneService: Heating system installation
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January 2022 by Deborah Hall
Great experience with this company. Personable associates who respected our home and our needs. Kept us informed of the process. Just couldn't be any happier with a company. Highly recommend for your HVAC needs.Services: Heating system installation
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October 2021 by Cheryl Boyd
We've used Jed for furnace maintenance but this time we got a new furnace and heat pump. Tim and Ben were great. Arrived on time, were friendly and efficient.
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October 2021 by Barbara Murray
Great service
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August 2021 by Rich Mesher
Prompt friendly and reasonable
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July 2021 by Nikki Kubiczki
Had an issue with our AC/blower. They were able to squeeze us in same day and get us all fixed up. Price was so reasonable. I am 9 months pregnant and am SO THANKFUL for how quick they were able to come out to get our AC back up and running.. Will definitely use in future. Thank you so much.
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June 2021 by Dave Logreco
Fast and efficient.
