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August 2023 by Toni Thrasher
My husband went to this location because we were heading that way. Replacing a cabin filter for our RAV4. After being in the store for a half hour the salesman said he could have his delivery guy bring it to the store with in the hour. He would give him the better filter for the price of the one he wanted. After which my husband said okay we would stop on our way back. When we stopped the sales person he delt with wasn't there and so the person at the register said he could not do that. I would have said forget it but my husband paid and has been mumbling ever since. Not happy.
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August 2023 by Jesse Hoffman
The young guy helped me replace my battery and then check it. I’m very impressed with their service!
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July 2023 by Agent K
Had to get a water pump for my Cummins, Evan was more than knowledgeable, and very helpful with some great hints on shortcuts and insight. Can't say as much for their commercial pro, he sat and watch the phone ring while just doing nothing.
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June 2023 by Jordan Miller
Great people. And I had gone to AutoZone to get a cabin air filter, and when I got outside to start, my car wasn’t really turning over. I didn’t really say anything or make any deal bad I just was in my car waiting for it to maybe cool off and be able to start, and some of the people who work there just asked me how I was doing. Any rough working on my problem a little bit on my car side and had me on my way there. I couldn’t be more pleasant and supportive and kind.
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June 2023 by Bobby B
Stopped in for wipers, and an oil and filter combo. Service was helpful and they offered to change my wipers. No complaints.
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May 2023 by Charles Ralston
Things were switched all up on shelves u would see a Clearence item go to pay and wouldn't be a clearence item ! I'm not gonna crawl on my hands and knees to read the price label or stand on my head to read product. I had 10 items and one was a clearence product ! Shame !!
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April 2023 by Jake J
By far the best auto parts store in the area and definitely the best autozone I've been to. Very knowledgeable staff. Evan has helped me the past few times I've been here and he is an outstanding employee. Really good guy and very helpful. This is my go to store for anything I need for my vehicles
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April 2023 by Tanner Wampole
Very helpful people. Will actually go out if their way to help unlike advanced where they give a hard one to simply check out.
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March 2023 by Samantha Moffett
Let's just say my day did not start off as planned. Went into this autozone thinking I just needed brake pads. Brittany assisted me right away was very nice && got me in and out. To my dismay I ALSO needed rotors and a new front caliper with brake fluid so back I go where stevie took the time and had the upmost patience in making sure I had everything I needed for todays project...he even told me about how i could save some money bringing my old caliper back in!. So guess what I did? Returned that caliper with the both of them remembering my name and asking me how everything went. This is the best customer service I have ever received not only from an auto store but I think in any outing I've had in general! These are exactly the kind of people we need helping us out. I also want to point out that a gentleman that was working that had been outside saw me struggling with my heavy items and offered to open my car door! I mean come on how much better can we get!?? Thank you guys for a wonderful experience and turning my unexpected day into a wonderful one! You are appreciated.
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March 2023 by John Smyk
This store is the best auto parts place in the area. You never have to wait and they always have plenty of people on staff
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January 2023 by Leon Budrow
"I think I just had the best customer service experience I've ever had, anywhere" that's an exact text I sent to a retail colleague of mine regarding my experience with Evan at the Douglassville AutoZone. He was incredibly friendly and helpful, go see Evan for anything you need.
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November 2022 by John Leonti Jr
In and out most of the time , they are pretty quick and get the right part you need if u give them the correct make, model and year of the car you're working on. The AutoZone on 5th st. Highway gets 5 stars from me
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October 2022 by Alyssa H
I needed a new battery and even though the workers mentioned they were short-staffed they were friendly and courteous and Justin even put the battery in for me. I really appreciated the extra service even though they were extra busy and short on workers. Highly recommend this location.
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October 2022 by Chandara Meas
Fast easy. In and out in less than 10 minutes. Don't know what you need to go straight to the line. I suggest using the app and look up your car then finding what you need before going just in case they don't have it
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October 2022 by Michele Gevaert
One of the best Autozone's in Pa. The manager is a great guy. I assume he handles the hiring bc his employees where a great reflection of him. Nice descent knowledgable helpful chill group of men.