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August 2025 by Jana Huff
The employee was very helpful! She even multi-tasked to help 2 customers at the same time.
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August 2025 by koolaidjunkie1
Priscilla saved my life today. I must have not noticed when my address got entered wrong when I shipped 400$ worth of old junk back home to Pennsylvania, my local ups store was very unhelpful and hot potatoed me back to the Douglasville ga store, and Priscilla helped me avoid having my stuff go back to Georgia and having to pay all over again. Miracle worker, could’ve easily hot potatoed me like everyone else did
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July 2025 by beth gantz
Great customer service. Always friendly and helpful.
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July 2025 by Bruce Hoffman
Zero empathy or accountability. The make errors and refuse to make it right.
Update 7/14/25
Yes, after much consternation, the ownership did make things right and get the packages to the correct addresses. But only to impact or influence social media reviews and negative impact on them from UPS Store franchisor.
Although the situation was resolved, i stand by my original review of zero empathy and accountability specifically with 1 desk clerk.
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July 2025 by Janette Mordan
Workers unwilling to assist customers with returns. Customer was having difficulty working self service & workers scoffed when the lines got backed up and they actually had to help customers. They were very short with customers and inpatient.
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May 2025 by Eric Marvel
Always in and out. Helpful group of people
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May 2025 by Charles Gulick
Friendly & Professional staff at every visit. Skyler also went above and beyond to get a large format print job done quickly for me.
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April 2025 by Keystone Pavement Services
We've had a few items printed at this location and every time we've worked with Alysa who is awesome. We had a ton of questions the first time and Alysa was very helpful. All of our prints had a fast turn around and are exactly as expected.
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March 2025 by Ben Chelius
I received immediate attention and got a knowledgeable answer to my question
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March 2025 by Justin W
Everyone in the store was very friendly and Alysa went out of her way to squeeze my fiancée and I in for a notary appt right at the end of her workday. We greatly appreciate it and will definitely refer friends/family to this location!
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March 2025 by James Hallman
Always fast and friendly service.
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March 2025 by Valerie Dalton
Every single employee I’ve encountered here is SUPER friendly and helpful. I’ve been here quite a few times and never had an issue. They always help me through the process when I’m lost while being patient and friendly. I highly recommend coming here and hope the employees know how amazing they are.i wish I got the name of the guy who helped me today, he had glasses and was awesome.
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March 2025 by Dr. Heidi Lehmann
Clerk was very helpful and the entire transaction went very smoothly for three different returns. Thank you.
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March 2025 by Karen McC
Make sure you get a receipt for Amazon returns!! Amazon is now charging me for 2 returns and I can't prove I dropped them off.:(
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February 2025 by Andrea Lydon
The employees at the store are always very friendly and helpful and and they make sure that you get waited on in a timely manner.