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November 2023 by Soraya Jimenez
I purchased a vehicle from this location 2 weeks ago. Jeff, the nephew and the mechanic Fabián were very on point and pleasant from the purchase to all my questions and concerns. This morning Jeff the owner met with me before he had to go about his business. The mechanic replaced a couple of things and did not mind me staying with him to watch which gave me confident of what he was doing. I am very detailed about everything.I am very happy to have driven 2 hours for the purchase and 2 hours to get the little things fixed. There is a 90 day warranty that if anything went wrong I can return to them. I recommend this place!! God bless
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November 2023 by Stephanie Hoke
Bought our Jeep at the end of sept 2023. Needs an actuator or something behind the dash. Dropped it there at 9:45am today and didn’t hear anything all day. Called around 4:30-5:00 tonight and asked when it would be finished bc I know they closed soon. My husband was told it wasn’t worked on at all and nothing was fixed that we asked to be fixed. I understand the wrong part was sent but they could have called us and let us know early in the day when they knew the part wasn’t right. Picked it up and left and it’s getting fixed elsewhere. Also noticed the airbags were turned off and they never turned them back on so I have to figure that out too.I want to add that we had them fix our driver side inner door handle and the mechanic drilled too far so now all around the inner door handle are screw holes and it looks terrible. No offer to have it fixed or anything just an oops.
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September 2023 by Robert Medina
It was refreshing to have had the opportunity to walk into Lauer Bros., parking lot and not be hounded by a sales person. On my second trip to their lot, I bought a vehicle. The price was reasonable and they worked efficiently with the lender to get me in and out without any problems. I would recommend YOU, YOU and YOU...! to Lauer Bros., for friendly, professional service.
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July 2023 by Michael Cline
These guys are a bunch of crooks. They will not even inspect the vehicles they sell you. When I pointed out several deficiencies, They were only willing to have Sensors replace on the exhaust system. They wouldn't even replace the headlight bulb Not just a burnt out bulb, but one that was missing. The gas gauge didn't work. There were codes for the air bag and the exhaust system. I would not ever do business with these crooks ever again.
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May 2023 by Raymond Shade
Jeff and Ian were very courteous efficient and professional with the purchase of our 2005 Dakota. The truck needed state inspection and a couple minor issues that I found on it. We went to get a meal, and they had it ready to go when we returned. They gave us a good deal. They have a great inventory of nice vehicles and we would buy from them again. ?
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April 2023 by Michael Cooper
Been dealing with Lauer Brothers for a few years now. They have always treated me right and been respectful. My pickup that I purchased from them has been running strong and they have been super helpful with the routine maintenance.
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April 2023 by Robert Kline
Awesome dealership!!! Longest part of the day was waiting for the bank.Helpful, no stress, not pushy at all!!Thank you!
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March 2023 by Shawn Hose-Ehrhart
My purchase of new vehicle to me...this dealership had me in and out in a very timely manner and was very thorough when completing paperwork...would recommend to anyone looking for a new to yourself car...
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January 2023 by Connie Ogle
We bought a 2013 Nissan Ultima for my son's 16th birthday. Lauer Brothers was very easy to work with and was also willing to negotiate. They gave us a year warranty on the car which we appreciated since most dealerships are not willing to do that for an older car. They have been in business a long time and it is easy to see why.
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November 2022 by Tracey Venable
“ 5 Stars! ”Working with Jeff Lauer was an absolute pleasure! Jeff is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my first car from Jeff was simple and easy . The best part – Jeff stayed in touch with me making sure it was going well and if I had any questions or concerns. The car was a 2006 Volkswagen Jetta but to see it you would have thought it was rather new, the detailing was magnificent and it ran like a gem. I highly recommend you talk to Jeff if you are considering buying a previously owned automobile.
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November 2022 by Ema T Williams
Provide excellent above and beyond current customer service very kind, caring, respectful, honest, accountable and knowledgeableTruly amazing
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November 2022 by Laura B
So glad we stopped in! Ian came out in the rain to greet us . Super friendly but not pushy. He was very knowledgeable about both vehicles we were looking at. We went back the next day and bought the one we wanted. One year warranty included. Solid clean vehicle. Jeff the owner of Lauer Brothers was extremely nice. We will definitely recommend them to family and friends!
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October 2022 by Brian Taft
Just bought my third vehicle here and have had great experiences each time!
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August 2022 by Kym Pennewill
I purchased a vehicle a few weeks ago. I was in a stressful situation, and the process was easy and I felt very comfortable. Unfortunately, a few issues popped up after I brought it home, and all I can say is that they have went above and beyond to make sure the car repairs are made. I tend to not have the best of luck in general, so having compassionate sales men/mechanics has helped so much! Thank You Guys So Much!
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December 2021 by Benzy Boy
They are quick to charge you but an eternity to refund your money back! Plus you don’t get the $3.99 fee back for a card transaction!