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January 2024 by Alexis Wise
Called after an accident to have my car towed after reading the glowing way they describe their friendly 24/7 service. Beyond disappointed in the way the woman I spoke to basically said she wouldn’t help me and to call someone else. I was clearly struggling with an unfamiliar situation and had questions that she couldn’t be bothered to help with. I found them neither friendly nor helpful and would never use their services.
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January 2024 by Mark Rogers
My son's car broke down in traffic in the rain at night. A cop pulled up behind him and called Crawford's Towing. They charged me $325 to tow his car 5 miles to my house. The next day, I called BJ's Performance Towing to tow his car to Meineke in West Chester to get it fixed. They charged me $50. So I guess Crawford's multiplies their fee by a factor of 6 if you're in a bad situation.
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November 2023 by mikey dunn
The staff was very courteous over the phone and in person. They were very helpful in assisting with dealing with the insurance company and helped ensure we didn't get lowballed with our claim.Services: Body & Trim
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October 2023 by Will Reppert
Crawford’s was spectacular. My vehicle was damaged in a crash and Crawford’s did the repairs. They communicated well, they were timely in doing the repairs, and the job was immaculate. They went above and beyond in making sure I was satisfied. I am bringing all my vehicles here from now on. Thank you!Service: Car towing
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October 2023 by Tobias Preston
I had got into an accident and my car was towed here requested by the police department , they charged me $340 for a 4 mile tow basically legal robbery
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September 2023 by Anne Metz
My dad was in an accident a few weeks ago and his car was towed to Crawford's. In an all around terrible situation, Crawford's was a bright spot. The owners were kind, caring, helpful, and efficient.
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August 2023 by Kelly McClure
Steve and Barb are absolutely fantastic! I was in a car accident a couple months ago and my car was towed to Crawford's. Unfortunately my car was totaled, but Steve and Barb gave me fantastic advice on how to deal with insurance after the fact, helped me clean out my car, and even snagged some items I forgot after I left for a work trip. They're clearly passionate about what they do and consumer education and it's greatly appreciated!
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March 2023 by Carrie M.
My dad needed some minor repairs. Front desk staff was friendly and helpful. Steve took care of the repair right away. Crawford's has our future business!
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February 2023 by Katie Crawford
My car was towed from an accident scene last week. The office staff couldn’t have been nicer. They gave me some great advice regarding how to proceed with insurance. All in all, a smooth experience.
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September 2022 by Jeremy Walker
Crawford’s towed my car after I was involved in an accident. The tow truck response time was great considering it was Friday evening around rush hour. I had to get my belongings out the next week and the employees were nice and helpful. Barb really took care of me by providing great advice regarding how to deal with insurance companies. Thanks for the great service!
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September 2022 by Alimah Young
BEST AUTO CENTER IN CHESTER COUNTY !!!!!!! GREAT Customer Service ! Probably Would Still Be Out Of A Car Without Their Help! THEY GO ABOVE and BEYOND For Their Customers. I Recommend!!!Service: Car towing
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May 2022 by Steven E.
Horrible business. they like to rip people off and charge way too much money. Would never recommend coming here ever.
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April 2022 by Joanna Rohlfs
Crawfords was great with my car! After getting into an accident, my vehicle was towed to their shop. We went to look at the damage and the owner was great with explaining how the process would work. Unfortunately my car was totaled, but the whole process was easier because of them! Thank you!! Such a great local business and they are willing to answer any and all questions!
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April 2022 by Johnny Lopez
Tow service was good, no complaints. Yet the prices are unfair and Barb definitely hasn’t got any action for Atleast 10 Years. She came outside and yelled at me after I had paid and my car was released. She wanted me off her property yet I was literally just standing next to my car holding onto my keys which is not illegal at all. Old man who I believe was the boss came outside as well and yelled at his mechanic for no reason, mechanic told me that they are always like that so I felt bad for the guy. They definitely have connections in the police departments because the owners son knew the cops well. Have had similar experiences with my cars being towed but never as extensive and annoying as this one. Overall decent business but rude owners and bosses. If anyone uses this business avoid talking to the lady.Service: Car towing
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April 2022 by Kyle Hodges
Got in an accident and needed my car towed, and repaired quickly because I needed it for work. Very professional people that truly know their craft. Will definitely be calling again if needed.Service: Car towing
