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February 2024 by Lisa Gualtieri
I have always been happy with the service of my vehicles at Firestone. I trust them to be honest, do the job right and not push unnecessary services. They tell me all my options and listen
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February 2024 by Wesley Bialk
Very personable staff, easy to deal with. Quick and easy
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February 2024 by V JS
I've been a customer at this store since its opening "many years" ago, and the service and level of customer satisfaction has never lessened. Though in for just a regular oil change this visit, Andy and his team treated me like a valued customer, performing the service on time and responsibly. Pricing is certainly fair and Andy made sure available discounts were applied without my having to ask for them. It's not surprising that their bays are in use and parking lot full on a constant basis.Thanks, Andy!
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February 2024 by Cheryl Bender
The gentleman at that location I wouldn't trust anyone else with my vehicles. They are very friendly and polite and I don't feel taken advantage of. They tell me what I need and as a women I feel I can trust them
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February 2024 by Joseph Clark
I’ve been taking our cars to this Firestone Center for over 30 years. The location is great and they have always provided great care for our old cars ( one with 260,000 miles and the other with 235,000)I’ve never been disappointed with their quality service and friendly atmosphere. The special financing they offer is really helpful for more expensive repairs.
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February 2024 by Josh Marcus
Oil change and tire rotation and they report only drop offs, no waiting.
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February 2024 by M Hus
I had one of my tires and its wheel destroyed by my son (not sure what it was that caused this disaster). Ordered a new matching tire and wheel and scheduled an appointment for its mount / balance with Barry/ Rick Service Reps at Downingtown, PA location.Along with tire mount, I had a tilted steering wheel due to misalignment due to impact.Rick and Tyrell (the technician) did an excellent job putting on the new tire on the new wheel along with installing and rebuilding the existing TPMS sensor stem.Also, the alignment was done to perfection to complete the entire work order of 1) mount , balance new tire on new wheel 2) rebuild tmps sensor stem 3) life time wheel alignment 4) relearn tpms sensor to reset low tire pressure code.An experience that started with a shredded tire ( and mounting a donut spare tire in freezing cold temperature late night) and ordering a set of new tire/ wheel ended so well with everything fixed by Firestone!!Very Happy with the service provided by the location and special thanks to Barry/ Rick and Tyrell (technician)!!This location is highly recommended for their honest and prompt service.
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February 2024 by jenny molina
They were pleasantly nice.They explained everything.Once they offered the credit card and I declined the offer, they didn’t bug me about it anymore.No crazy upsale.
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February 2024 by Lloyd Hanson
Avoid these guys and No Thanks Mariah. If someone comes to get their tire changed they don't need the mechanic then going under the hood without permission from owner. Then telling the owner they need a new air filter while a 1 month old airfilter is in the car.
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January 2024 by David Kline
This Firestone location has serviced our vehicles for years. They take care of us and our cars. They point out things that should and could be done to maintain our cars and charge reasonable rates. Whenever we have had issues with their service, they have taken the steps necessary to rectify the situation. We value the partnership we have established with them and we appreciate all that they do.
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December 2023 by Guts Smokehouse BBQ
Rick Donnell was awesome once again. He took good care of working with our warranty company to ensure my 2017 Ford F250 truck expenses were covered. We will keep coming back again and again for service here.
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December 2023 by Isaiah Robertson
I had a great experience! Got my car inspected for the year, and they helped me save money by telling me things can wait instead of trying to sell me something I don’t need. I’d highly recommend this place anytime. The staff are great, they go above and beyond to make sure people leave happy!
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November 2023 by Glenn Hamel
Never has an issue personally. Usually polite and will answer any questions. Good people and great service!
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October 2023 by Lisa White
Zack was very helpful. ND has my back on a situation. Definitely grateful for his findings ND trust.
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September 2023 by David - BB Brooks
Rick and Zach were lifesavers as I’m on a driving trip From Florida! My Mazda CX-5 was apparently the 3rd mazda this week to have a P0304 issue, cylinder 4 misfire. Got lucky as the place was not packed! And Zach was able to fix my problem and get me back on the road!!! TY R&Z and Firestone you have 2 great employees there!
