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March 2024 by Todd Lawrence
Professional and easy filing.
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March 2024 by Meech Haze
I had to call the gap office to get any help the one in Downingtown doesn't answer the phone most of the time and my tax pro Haroon didn't keep his appointment messed up on my taxes so somebody random had to do it and since then he's been ignoring my phone calls and messages on my block very unprofessional incompetent group of people working there unfortunately they're saying that I owe them money but it's week two they said I will receive something in the mail I haven't and nobody in the office can tell me how much I owe or how I can pay I'm pretty sure some shady business is going on here beware
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February 2024 by LEO ANDERSON
My H&R Block professional did my taxes quickly, professionally and helped me understand all the tax laws involved with my taxes to be filed.
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February 2024 by Beth Mulvaney
They always are available year round!! They always make sure you get the same accountant if desired and I like that. They put my mind at ease my taxes are done right every year!!!
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February 2024 by Rachel Dougherty
This location is the best I’ve been to! Carol has been working with my husband and I for the past 2 years and we just love her!
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April 2023 by Michael Vergara
Asma was very thorough and took the time to make sure my tax return is correct. She was very helpful and made sure our questions were answered throughout the process. I highly recommend her!
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April 2023 by Benjamin Battaglia
Ask for Carol Colebrook by name, she is excellent, funny and relatable. She is a pro with taxes, is fast and explains everything clearly. She made my tax season enjoyable for once! THANK YOU CAROL! 10/10 would recommend.
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April 2023 by Lee Sabatini
Excellent customer service. Very happy with my tax professional. She made an appointment for me for next year.
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April 2023 by Krista S.
They suck and are way too expensive. I only gotta $596 refund of which they took $315 for a fee. If you want to take it out of your actual return, they charge you another $39. Never again. I will learn to do my taxes on my own. Highway robbery.
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March 2023 by Brie Ziegler
I scheduled an appt online over a month in advance and received multiple email and text confirmations. Upon arriving, I was told that the accountant wasn't working today and they had no record of my appointment. They couldn't explain why I was receiving confirmation texts and had the appointment in my online portal. Although everyone that was there was kind, I'm extremely disappointed and will likely find another accountant next year that is reliable.
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March 2023 by Lisa Pursel
Mitch is great. Seen him for several years, always remembers me, celebrates my wins and treads lightly if it's not good news
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March 2023 by Ricky De
My tax agent was professional, polite and efficient.
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February 2023 by Stephen M.
Absolutely cannot recommend. Extremely unprofessional, and borderline incapable based on my 2+ year long experience filing a single tax return. Ended up working through 3 different agents on-site after receiving letters from the IRS indicating inaccuracies, was finally told by HR Block to simply call the IRS and work it out ourselves. We did, and subsequently called the manager to ask for coverage of interest charges and the like, to very little avail. No apologies, no "I understand the trouble we've put you through". Regardless of how simple or complicated your return is this year, do NOT go to this branch. Download Turbotax and/or "call the IRS" to file your return, as this group will tell you.
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February 2023 by vee love
Great customer service... Can tell she had years of experience... Very friendly explained everything to me best I've had at that location other than Frank I have been using Frank for years he's great also but haven't seen him in along time
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February 2023 by WMHamlet13
A very nice customer experience. The tax pro was very professional and friendly, which made completing my taxes actually enjoyable. Will definitely be coming back next year.
