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April 2024 by Matthew Smith
Dr. Leib was thorough, insightful, and had a great bedside manner. I felt informed about the diagnostic process and I felt like I understood my course of treatments beginning to end.The nurses and office staff were also very professional and courteous.
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April 2024 by Rosemarie
Super speedy, everyone was so friendly and the facility is so clean, modern and comforting.
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March 2024 by laura brennan
We have visited 3 times in the last month for different things and each experience was wonderful! In and out, friendly staff, efficient care.
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March 2024 by MUHAMMAD MUHAMMAD
Very bad experience.The Patient First, Downingtown is very extortionist in dealing with patients. There are two ways of extortion that I have noted out of my interactions with them.1. The Medicaid recipients are being charged as office visit Co-pay of $45.00. Usually Medicaid recipients are not charged that amount.They have sent a bill for that amount to me even though I have asked them in advance whether I have to pay anything from my own pocket despite that my child had two insurances I e. Employer's insurance and Medicaid. They confirmed that there would not be any out of pocket payment. But now they are sending me bills despite the two insurances for which cards were given two them.2. They persuaded me to buy medicine from them by saying that they had received calls from my pharmacy that they do not have the medicine I need. But that was a lie just to trick you to buy medicine from them at higher prices than to buy from the pharmacy.I alert the patients to be careful and do not be fooled by them, please.
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March 2024 by Randy Stevens
Everything about the visit was amazing. I left my house, drove to patient first, saw a doctor, got my prescriptions and returned to home, all within an hour.
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March 2024 by Rohit Bhosle
was treated very quickly and efficiently. PA took some time to answer a few questions i had. also nice that it is open late on sundays.
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March 2024 by Pearl Groff
I never had a better experience! Easy to register, receptionist friendly, private area, quick response, quick vitals and blood taken, without discomfort. Dr.was listening and looking for best results for my personnel systems and age and history. I was also impress with phone charger, clealiness, privacy, positive posters to inform you of their willing to make you comfortable. Only disappointment was not having the machines I needed. So have to wait for Dr.appt. (who was called first but not open) or EMERGENCY Room for equipment needed for diagnose.
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March 2024 by Bethany Waltemyer
Everything was great! Compared to other patient first I have visited, this is by far the best!
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March 2024 by Alma Mullin
It was great. No wait time. Physician and all staff we very professional and courteous. Listened and calmed my fears. My issue was resolved and I went on my way. Definitely recommend.
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March 2024 by Anna Carlson
Amazing staff. Everyone was very professional but also welcoming. I didn’t feel like I was bothering them by just being there like I have at other urgent cares I have been to.
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March 2024 by Tejasri A
Fast and experienced doctors.
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February 2024 by Anne Satterfield
Patient First in Downingtown near the Home Depot is the BEST urgent care around. They are fast, respectful, professional, and the facility is clean. I recommend them to anyone.
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February 2024 by Dchristy Rodgers
If you don’t have insurance and you want them to be your primary don’t bother! Worst experience I have ever had! The only good thing was the gentleman that took our info. I could hear the person he was asking questions to was very unprofessional! We could hear her talking about us !
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February 2024 by Victoria Selinsky
Still trying to bill us for a service from 2/26/2022 where they allowed my husband to be seen and our EOB states the Provider is not TRICARE authorized. Requested provider certification information not received. Tricare said we are not to pay you because you failed to submit required paperwork required for the credentialing process. The amount we owe is $0.00 and Tricare's allowed amount is $0.00. You had 90 days to request a review which you failed to also do. You cannot legally bill us per our insurance per a phone call with Tricare on 10/24/2022 which Patient First was made aware of. We haven't heard from them regarding this in over a year, and we received another statement dated 1/9/2024.AVOID THIS LOCATION AT ALL COSTS.
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February 2024 by amber guest
I was there yesterday as I felt extremely sick I thought I had the flu and was tested even though my test results said negative and I still felt horrible the P.A Joesph Lopez treated me with the upmost respect and had the nurses check my blood, give me fluids and medicine to help my nausea. They made sure I was taken care of before I left the facility. From the moment I walked in and was registered and the wonderful nurse who took my vitals and took care of me to the wonderful lab ladies i felt like I was in great hands and made the right decision to come in. I will definitely come back to this urgent care if I need services again!Couldn’t give a negative review if I wanted to they were all amazing!! I highly recommend this place to everyone!
