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November 2023 by Sarah Rosenthal
Wandered around for at least 15 minutes looking for something specific I had seen in the catalogue. No one came near me. Every other person who walked into the store was greeted with a "hi, what can we help you find today?" I was ignored. Guess I didn't dress the part of a Talbots shopper.
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June 2023 by GianCarlo Feliciano Castaneda
Very beautiful store although it is a little pricey.
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October 2022 by Maureen L.
I have bought all my clothes at Talbots for years. work and casual. I love the store, quality and selection. I went to the store today and was so excited to see all the new fall/winter selections had arrived. I wanted to get some casual slacks. A couple pairs of chinos. I have always gotten petite pants for the length. I was so disappointed to learn that they are not carrying womans petite in the store. I tried online too. nothing. why do you not have woman's petite anymore? M Long Downingtown PA
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May 2022 by Leslie Finkel
Great sale and service.
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December 2021 by Kent Heiden
Laura was so helpful, I was in need of help putting together an outfit for my husbands office Christmas Party and she knew exactly what to do. She even called other stores to get the right shoe in the right size. How refreshing to get such awesome customer service. Thanks so much Laura,Mary Beth Heiden
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September 2021 by Dale G.
What a farce! The prices here are NOT outlet prices. This is just a venue to draw in the masses under the guise of low prices - only to charge prices at the same or higher than mall store prices. The parking outside the store is ridiculously small. Do not expect to park within short distance from the store. There are other stores close that draw traffic. These brick and mortars all cry about how online shopping will ruin them - Yeah. E-talers don't require an arm and a leg pricing.
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July 2021 by Sue Barnes
Wow So nice. I called this morning and got "Carol." I wanted to inquire about curb side pick up and purchase of gift cards. She was wonderful. Just so very nice. I love shopping in this store for my daughter's gifts and now even in these strange times, they go out of their way to help you. Thank you!
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July 2021 by Lisa Bussom
Friendly and extremely helpful staff. Nice, quality clothing, but a bit pricey. Watch for sales and get you can get excellent clothes at reasonable prices.
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December 2020 by Agnes Reichenbacher
Very helpful
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October 2020 by Dorothy Copeland
We stopped in just to take a look and my sister made two purchases. Little to expenses right now for me I'll wait for a sale. They have really nice skirts the style is what I wear.
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July 2020 by Kathy B.
Wow. All I can say is I was treated so rudely by Joy that I cancelled my Talbots card which I've had for the better part of the thirty six years I've been married. From the minute I entered the petites department she was a terror. From snapping at me to not get to close to her (she was standing inside a red lined area and I simply approached but was more than 6ft away) then yelled at me to stand on the red box after handing her my return, and then told me I wasn't wearing my mask correctly, it was a really unpleasant experience. She had gloves on yet held my receipt with 2 fingers and tried really hard not to touch the pants I returned. I ultimately left without purchasing anything. If you are so terrified of becoming ill, you shouldn't be at work. And if your customer care skills are that bad, you shouldn't shouldn't work in a customer facing job.
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March 2020 by Freda Goetze
Service is always first rate & the store is very neat & organized. Nicest women's store in the area!
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December 2019 by Jesse S
We called before going to the store. Lori patiently listened to our description of the sweater we wanted and then she went and found the last one! She saved us a lot of time and trouble!
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December 2019 by Joy McGinty
I went shopping for clothes to upgrade my wardrobe for a new job. I had two amazing women, Eileen and Nora, helping me. Outstanding customer service! I must have tried on a couple dozen pieces of clothing and they could not have been more helpful or pleasant. I hate shopping, but they actually made it fun!!
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November 2019 by Mary M Ranaudo
Picked up a gorgeous silver lame vest. Cannot wait to show it off!