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February 2025 by Meghan Lawrence
Very friendly and helpful.
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February 2025 by Tudor P
BEWARE OF THIS ATM MACHINE! It tore my money and of course subsequently proceeded to reject it because of how damaged it was after. Completely unacceptable. I have to beg around town to get change in order to deposit my money now.
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November 2024 by Jennavieve Capobianchi
This location is the worst trust bank. I came today and my cousin went inside to handle some account issues and they had parking authority come to tell me to move my car and threatened me with a ticket! I told him my cousin is inside and he still told me he is giving me a ticket and was very rude.. he didn't talk to me when he seen me.. he just came up to my closed window and shouted things I couldn't hear and walked away. He only talked to me when i forced him to clarify what he is saying and only then was i even able to respond! I'll never become a member of this bank especially a business account!!! I really hope everyone avoids this trash bin!
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December 2023 by A S
Nice staff, very helpful and patient. Easy parking for the location.
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February 2023 by phyllis mikolon
I’ve been with TRUIST since they arrived here. I won’t say I’ve never been unhappy with the bank, but it was usually a response to me making an error or violating a ‘rule’.I use main office in Doylestown as my branch; TRUIST closed the one close to me. I visit the branch with a certain transaction once monthly. The tellers are always courteous. I always find them all to be kind, respectful & professional.I had a problem last year & the employees of that branch collated & copied months of statements for me with no hesitation. They helped me solve what could’ve been an expensive issue.
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September 2022 by Jon Greenwood
Always knows my nameWhen I walk in. Have used them for my business. Always exvellent well informed service.Great bank ro do business with.
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July 2022 by Doreen Dansky
Never anyone to talk to about banking issues. No one returns calls. Terrible service. They simply don't care. I would give zero stars if it were possible. This is a large bank and should have good resources. I also have an account at Santander and they are courteous and always have someone available to speak with.
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January 2022 by t l
Pulled into the parking lot to meet someone and go into the bank together. I get off of my car and walk to look for them and a supposed employee immediately screams at me saying this is bank parking only. I say I’m looking for someone and she starts going off saying I was walking away while I’m on the phone trying to find my friend. Out of the whole parking lot, I was the only person singled out and also was the only person of a different skin tone. She continues about how she’s going to call parking authority and I reply to go ahead, I was literally waiting for someone before going in. She then proceeds to escalate saying she’s going to call the cops and starts to record me and my car. I have never been so discriminated against in my life and by an employee. Came here to post this and surprise, other reviews clearly discuss the same discrimination as well.
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February 2021 by Cindy Scott
Courteous staff!
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June 2019 by Jae D'jrift
Barbara Peacher is the worst branch manager of them all at BB&T. I hate to say it but discrimination is what makes the whole company like bad.
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October 2018 by Elizabeth Posh
What Foster said... Ditto... I plan to move my accounts at my earliest convenience.
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August 2017 by Foster Winans
By every measure, the worst bank I (and many others who used to bank at this location) have ever gotten stuck with after a merger, in this case with National Penn. It must also be a lousy place to work because the staff seems depressed or disinterested or careless. Aggressive fees for overdrafts that were caused by the bank's sketchy deposit-hold rules, mistakes, lack of tellers, wonky online integration with Quickbooks, "part-time" branch managers who are never there when you need them, don't call back, and don't even acknowledge emails... . Those are just some of the problems I know about. I can't think of a single good reason to have any accounts with BB&T, so I have moved two business and two personal accounts elsewhere.
